Working Student (f/m/d) - SAP P&T Customer Success: Event and Campaign Planning

What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

About the team

Our rapidly growing Global Customer Success team for Busines Technology Platform (BTP) works with our customers post sales to help drive adoption, consumption, and expansion.

Our Engagement Journey Starts right after the Sales Deal. Following Customer Onboarding, we´re starting a continuous Engagement Process with the customer. Leveraging tools, tactics and value propositions such as Use-Case Adoption Workshops, Innovation Workshops, Customer Reference Blueprints and the Collaboration with Partners. As a global Team, we´re building a Success Framework to Scale for our 3000+ customers.

In 2018, SAP changed gear to really take care of clients subscribed to our products. We announced the creation of the "Customer First" Organization to drive a mindshift within SAP towards Customers Success! The Business Technology Platform Customer Engagement Team has grown exponentially within our Customer Success Organization. Our German Team has been equipped with SAP internal Cloud Platform Experts from various areas, e.g. Pre-Sales, Development and Consulting. The importance of the recurring business keeps growing.

Now we need YOU to setup for success in 2022!

The role

Working closely with the German Customer Success team in the area of event and campaign planning covering following aspects:

• Define and create valuable agendas
• Identify and acquire adequate (customer) participants and speakers (product experts as well as references)
• Plan and conduct events and campaigns
• Provide assistance and support to both participants as well as speakers prior to campaigns and events
• Conduct required event and campaign follow up activities

Role requirements

• Student (f/m/d) at a university or a university of applied sciences
• Preferred fields of study: Business Administration, Information Technology
• Computer skills: Microsoft Office, Web Applications
• Language skills: fluent in German and English
• General understanding of Business Applications, Cloud Computing, PaaS and SaaS
• Soft skills: good communication skills, team player, creative, autonomous, persistent

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

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We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:303903 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Part Time |