RECEPTIONIST (F/M/D)

MEININGER Hotel Köln West

Full-time

The MEININGER Hotel Köln West is looking for a Receptionist (m/f/d) who will serve as a contact person for our guests and guarantee them an unforgettable stay.

• Good public transport connections to the hotel

THE COMPANY

MEININGER is a unique Hotel product in different European cities, which combines the service and comfort of a budget hotel with an extraordinary interior such as a guest kitchen or a game zone. People of every age and origin are amazed by the central location, qualitative high-grade interior and fair prices. Thanks to our highly motivated team and a down-to-earth and living atmosphere, the MEININGER Hotels feel like a real home.

YOUR TASKS

• You act the as a great host and create a memorable stay for our guests
• You are in charge of welcome and good-bye process from A to Z, managing check-ins and check-outs to create best experience for our guests and optimize hotel occupancy
• You respond to our guests’ personal and phone inquiries and provide advice regarding local attractions, activities and additional services
• You take care of operational and administrative tasks: invoicing, hour registration, online reputation management, quality checks etc.
• You work in a team and are ready to take on occasional tasks in the F&B area (breakfast, dinner, bar)
• You enjoy a diverse working environment and are flexible to work weekdays, weekends, day-, evening- and night shifts

YOUR PROFILE

• You have your first working experience in the hotel, or you are passionate about HORECA industries
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating an unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You speak German and English fluently (solid A2-B1 Level), any other languages are an advantage

WHAT MEININGER OFFERS

There are many good reasons to join our MEININGER Team. We offer a professional work environment with creative leeway. Working with a dynamic team will offer you many chances for your personal development. We appreciate colleagues who can work independently and as part of a team, who can think out of the box and who want to develop MEININGER with their own ideas and actions. If you are looking for a new challenge and want to be part of an international hotel chain, which is different from others, we would be happy to welcome you.

• Attractive salary and surcharges
• Extra vacation days for every year with MEININGER
• Growth and development opportunities as part of an internationally expanding organization
• A dynamic, diverse team
• MEININGER Staff Nights Program & Friends Discounts
• Employee events and team activities: M-Days, Christmas party, team building events

APPLICATION

Let us know why you are the right candidate for the position. Please send us your CV, references and motivation letter indicating your salary expectations and your availability. We are looking forward to receiving your application!

Contact: Elizabeta Nikolla (Hotel Manager)

[EN]