Product Manager Digital Charging Service (Mercedes me Charge)

仕事内容

Mercedes-Benz Mobility AG specializes in financial and mobility services with approximately 10,000 employees. Our services range from financing, leasing, vehicle subscriptions and rentals, fleet management, to digital services for charging and payments, insurance brokerage, and innovative mobility services. This year, we continue to focus on the strategic dimensions of MBM 2025, including "Electrify our future." Charging is a critical factor on our path to "electric only," and we aim to make charging a unique customer experience. To swiftly build a comprehensive charging ecosystem, we’re establishing a new Charging Unit consisting of public, home, and business charging.

Our strong team is responsible for implementing our initiatives, contributing daily to our "Electric-Only" strategy. We work closely across teams and departments within the Charging Unit at MBM and with colleagues in sales, development, and IT. Our approach is agile, flexible, and supports cross-team collaboration. "Partnership cooperation" and "individual ownership" are crucial, along with high standards for our work and a constructive discourse culture.

• Key Responsibility: You’ll play a vital role in shaping the future of electric mobility by developing and implementing innovative charging solutions.
• Objective: Create an exceptional charging experience that exceeds customer expectations and positions Mercedes-Benz as a leader in electric mobility.

• Market Analysis: Analyze global electric mobility trends and evaluate competitors to identify strategic opportunities for Mercedes me Charge.
• Product Strategy: Develop and refine Mercedes me Charge strategy to provide a leading charging experience that meets customer needs.
• Business Cases: Create business cases for products & features to demonstrate financial viability.
• Offer Optimization: Continuously improve the offering structure to provide a seamless charging experience.
• Product Development: Collaborate on features and user journeys that ensure an engaging charging experience. Optimize business processes for efficiency and customer satisfaction.
• Cross-disciplinary Collaboration: Work closely with R&D teams to realize the product vision, ensuring timely and seamless implementation of product features.
• Optimization and Quality Assurance: Analyze feedback and operational data to identify and implement continuous product and process improvements.

• Education: Degree in Business, Management & Technology, Marketing, or related field.
• Passion: For electromobility, both personally and professionally.
• Skills: High personal responsibility, analytical and conceptual skills, assertiveness, and excellent communication abilities.
• Experience: In stakeholder engagement, digital product management (preferably in charging services), and defining user journeys and business processes.
• Teamwork: Ability to collaborate in multidisciplinary teams.
• Languages: Fluent in German and English.

• Opportunity to work in a dynamic, ambitious team.
• Active role in shaping the future of electric mobility.
• Close collaboration with key partners within and outside Mercedes-Benz.
• Hybrid working flexibility with a mix of remote work and office days.
• An environment that encourages creative solutions and entrepreneurial thinking.

Interested in joining our team at the forefront of innovation in electromobility? Please apply online with your CV, cover letter, and certificates (attachments max. 5 MB) and mark your documents as "relevant for this application." Note that we no longer accept paper applications and cannot return documents. For application process questions, contact HR Services at hrservices@mercedes-benz.com or use the "Chat-Bot" on our career page.