Network Engineer

仕事内容

We are hiring a Network Engineer who will be responsible to establish and maintain a global network and its performance by building modern network configurations and connections, troubleshooting network problems, and being able to multitask.
syncreon is a dynamic and growing Global 3PL/4PL company. It is a lean employment environment and as a result, the NE team has to be an efficient and flexible working team. The ability to multitask and work under various time restricting pressures is a critical element of employment. Over the coming years, syncreon will grow and the Engineers who work with us will be part of and critical to this growth.
About The Role
How you will contribute

• Works with members of other IT groups, peers, and management to solve systems-related issues for internal and external customers.
• Works closely with team with particular focus on segmentation products.
• Implement changes for systems for security and compliance as defined by the compliance and security team.
• Performs system upgrades; install OS, maintenance releases, critical fixes and service packs; assist with application upgrades, installations and systems monitoring.
• Define, create and deliver documentation - hardware/software configurations, change control, downtime/availability, problem/resolution, procedures, resource usage, etc.
• Network administration, to include the OS, for the following environment: Voice, Video, Switches, Routers, access points, Firewall.
• 2nd/3rdlevel support to production Support and Branch office IT personnel on network related issues.
• Network interfaces - LAN/WAN interfaces; troubleshoot LAN and TCP/IP issues on servers; DNS and DHCP configuration and troubleshooting.
• Manage and maintain the BGP WAN backbone of the company.
• Wireless network configuration and management.
• Participate in global support on-call rotation to support the various geographic syncreon plants and locations.
• Proactively watches emails for alert notifications from the service desk and resolves or escalates these as required.
• Provides change management support during the weekend when on call.
• Actively participate, enforce, and follow syncreon’s Change, Incident, and Problem management processes.
  

Required Skills & Experience

• Bachelor’s degree in computer science, computer engineering, or equivalent experience.
• 5-6 years of experience installing and configuring networks.
• Minimum 2 years’ experience installing and configuring Forescout Segmentation products.
• Ability to multitask and prioritise under pressure.
• Experience installing, configuring, customizing and supporting enterprise applications such as (switches, Routers, access points, Firewalls).
• Experience in working with Cisco CUCM environments and CUBE SBC configuration.
• System administration experience is preferred.
• Previous experience following change management and change control processes.
• Strong troubleshooting and customer service skills.
• Excellent written and verbal communication skills.
• Ability to work in a team environment effectively.
• CCNP certified.
• ASA/Palo Alto Firewall certified.
• Strong experience in routing protocols.
  

Key Accountabilities

• Key figure for technical oversight and implementation of Forescout segmentation.
• Strong routing and firewall skillsets to support datacentre and customer configurations.
• Willingness to devise creative solutions to solve complex problems and issues.
• Perform consistently and contributes beyond the assigned tasks.
• Dedicate themselves to learn and improve upon the existing methods of carrying out Network Engineer functions.
• Work with their team and internal and external customers in a professional manner at all times.
• Quantity and quality of work, work with their team and internal and external customers, to maintain their technical skills to match future requirements of the position.
• Provides technical recommendations to client systems administrators and application owners.
• Responsibility to prioritize tasks with input from managers and senior technical support engineers.
• Manages multiple tasks, reports progress, and meets assigned deadlines.
• Maintains detailed implementation documentation and updates as needed.
• 20% max annual travel required to support systems during upgrades, launches, and other systems events.
• Capable of working alone in a proactive manner without supervision.
  

At syncreon we are fully committed to the health and safety of our employees. We have full prevention and mitigation processes in place, including cleaning and sanitization practices, as well as screenings, masks and social distancing. syncreon complies with national, state and local orders.
Compensation
syncreon offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally; stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
Note
Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation.