Business Operations Associate - Payments

About the opportunity

We are seeking a highly driven Business Operations Associate to join our team in Berlin. The Payments & Open Banking team is responsible for overseeing the N26 payment infrastructure, ensuring successful delivery of high impact payment initiatives and being the central point of contact for internal and external stakeholders. Here you will have the unique opportunity to work on complex projects in a cross functional team environment alongside with leaders across Product, Operations, Growth and Finance, while driving business strategies and operational changes.

In this role, you will:

• Become a subject matter expert for the payments and open banking domain and understand the in and outs of the business, its infrastructural setup and related processes
• Own relationships with N26’s external partners within the segment and ensure optimal performance and successful collaboration with them
• Become the central point of contact and connection between internal and external stakeholders
• Collaborate in a cross functional team environment on a daily basis and interact with internal stakeholders including Product/Tech, Legal/Compliance, Banking Operations, Treasury, Customer Service, Growth, Marketing etc.
• Support high-impact initiatives end-to-end from initial strategic design to delivery execution as well as ongoing improvement and management
• Constantly review data to gain a deeper understanding of the products/projects under your supervision, and ensure their performance is in line with SLA’s.
• Fully leverage and further develop critical business skills including quantitative and qualitative analysis, project management, communications and stakeholder management in a high-functioning team environment

What you need to be successful:

Background:

• You have at least 4 years of work experience in banking, consulting, corporate strategy or startups, ideally with a focus on financial services/fintech
• You have at least an undergraduate degree in Finance, Economics, Business Management, Mathematics, Accounting or a related field (Masters or MBA is a plus)
• You have proven track record in project management, business analysis and experience to work simultaneously with different internal and external stakeholders

Skills:

• Excellent English (and ideally German) language and strong communication skills
• A growth mindset and agile approach to problem-solving
• Outstanding analytical skills and intense attention to detail
• Ability to operate independently on projects impacting the highest level of the business
• Strong stakeholder management capabilities across departments to develop ideas, identify opportunities and resolve conflicts
• Strong project management, preferably with experience in implementing large projects with senior stakeholders
• Passion for the payments industry and an interest in deepening your knowledge of the banking business.

Traits:

• Actively help yourself (and others) be successful.
• Continuously learn and challenge the status quo.
• Think globally, act locally.
• Strong bias for action.
• Give and receive open, direct and timely feedback.

What’s in it for you:

• .
• Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.
• As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.
• Vacation days vary depending on your location of work. Additional day of annual leave for each year of service.
• A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.
• A relocation package with visa support for those who need it.

Who we are

N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.

We’ve eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.

Founded in 2013, N26 now has 7 million customers in 24 markets. We employ more than 1,500 employees across 3 office locations in Berlin, Vienna and Barcelona. Besides the main offices, N26 also has local offices in Paris, Madrid, Milan, and São Paulo.

Sounds good? Apply now for this position.

N26 is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.