Scrum Master / Team Lead

Do you have experience with agile project management, sprint planning, coordination and customer contact from an international IT/ Telecom company? Do you want to play a vital role in one of our customer support teams – planning and coordinating resources, closely monitoring progress and deliveries? Then this is the job for you!

We are now searching for a scum master with good collaboration skills and a proven track record of motivating and leading teams. Your colleagues are all highly skilled analysts and application consultants dedicated to delivering products with highest quality, a perfect environment to grow and thrive in.

The role will be based in Germany, Denmark or Romania.

Your primary responsibilities will be:

• Project- and resource planning
• Coordination of customers’ ongoing requests
• Preparation and conduct of stand up meetings along with status meetings, both internally and externally
• Preparation and follow up on various status reports, resource forecasts and make sure deadlines are met
• Have organization-wide contact internally in addition to contact with our international customers.

The ideal candidate is a certified Scrum Master with:

• Experience in agile project management disciplines preferably from the IT or telecommunications industry
• Strong administrative skills
• Experience with Excel and JIRA or similar issue tracking systems
• Great communication skills towards customers and team
• Good understanding of the software development process and can challenge the team when needed
• Ability to work in a result-oriented, structured way focusing on quality and details
• Ability to work independently and within a team – and take responsibility
• Service-minded and flexible with a positive attitude towards customers, colleagues and projects
• Proactive and goal-oriented behavior
• Strong English skills, both written and spoken
• Strong analytical skills paired with good business sense

We offer to the candidate:

A challenging and exciting position in a dynamic organization characterized by an enthusiastic, informal, and positive working environment. We take pride in offering a good work-life balance with a variety of employee benefits including free home broadband, personal pension plan, health insurance, flexible working hours, extra vacation days and social events. We also have a structured introduction program to help new employees get started in their new role.

Company description:

Established in 1984, Enghouse Networks, a subsidiary of Enghouse Systems Limited (TSX:ENGH) has grown into one of the world’s most reliable telecommunications technology and solutions provider.CDRator is an Enghouse Networks company that provides a selfcare, post- and prepaid real-time platform for mobile telecommunications companies and the machine-to-machine (M2M) market. From its roots in Northern Europe, the company has expanded its presence to include Eastern Europe, North America, Africa and Australia. Today we are 90 employees with many different nationalities servicing customers around the world.

Visit us on:www.enghousenetworks.com

To apply for this opportunity, please send your resume in English.

We thank all applicants for their interest. Enghouse Systems is an equal opportunity employer. Severely disabled applicants with equal qualification will be given particular consideration.

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