REMOTE German Customer Support Agent

Visualizza: 145

Giorno di aggiornamento: 22-10-2024

Località: Berlin

Categoria: Consulenza / Servizio Clienti

Industria:

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Contenuto del lavoro

About the role:

Establish an efficient, courteous and personalized contact with customers by phone, in German.
Be autonomous, do not hesitate to improve your own learning to ensure you have enough knowledge and mastery of software to excel in the role.
Being multitasking and adapting to a very dynamic environment.
Continuously looking for ways to provide an effective solution for Customer’s needs while improving the team’s and your own performance.
Respect established processes, service level agreements with clients in terms of quality by achieving and excelling individual and team goals.
Establish and maintain effective collaboration with client’s partners.
Be able to maintain a constructive state of mind even in difficult situations.

Requirements:

Fluency in written and spoken German and English
Customer Service Minded, Customer Satisfaction is paramount.
A Genuine interest and passion for IT, the Internet tool, telecom and the field of tourism. Team work
Passion for teamwork. Communication
Excellent verbal and written communication. Resistance and Autonomous Adaptable and able to problem solve. Being results-oriented
Demonstrate ability to meet deadlines and meet and exceed objectives
Availability
Flexibility
Work in rotary schedule.
Being results-oriented

Duración del contrato: 12 meses

Fecha de inicio prevista 6/12/2021

Job Types: Full-time, Contract

Salary: 1,700.00€ per month

Work Remotely:

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