Mirror Structure DTFS: Consultant Loyalty, Market Intelligence and Pricing/Campaigns at Daimler Trucks Financial Services

☞ Mercedes-Benz Consulting GmbH

Visualizza: 207

Giorno di aggiornamento: 24-10-2024

Località: Stuttgart Baden-Württemberg

Categoria: Consulenza / Servizio Clienti IT - Software I saldi

Industria: Automotive

Posizione: Associate

Tipo di lavoro: Full-time

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Contenuto del lavoro

Description

FOR ALL WHO KEEP THE WORLD MOVING.

They fill our shelves in the supermarket, keep our clinics running, help with disasters, bring our children safely to school and us to work - we are all about those who keep our world moving.

Whether that be a truck driver or a CEO, we know our customers and rely on trusting and sustainable partnerships.

ONE TRUCK TEAM – ONE DIRECTION– ONE SUCCESS.

We as Daimler Truck Financial Services are an integral part of the biggest Truck & Bus manufacturer in the world – Daimler Truck.

We complete integrated Truck & Bus solutions and by doing so, make the world of our customers easier.

With our experience and deep expertise in the Truck & Bus business, we always find a solution for our B2B customers.

WE PROGRESS TOGETHER.

Together with about 1.900 colleagues, we will shape a new company in the months to come.

For those of you who get things moving and take on responsibility, we offer exciting assignments in an international setting.

People are at the heart of all we do and we live a value-based culture characterized by respect, openness, and trust.

Together, we create an environment of mutual appreciation, joy, and fun at work.

The posting refers to the project phase to ensure Day 1 readiness of DTFS GmbH on December 1st. Interest in joining the new organization and continuing the task in the future DTFS GmbH is a prerequisite.

Who We Are At Sales And Customer Solutions

At Sales and Customer Solutions MB Truck and Bus, we enable our customers to fully concentrate on their core business, by completing integrated Truck & Bus Solutions. In the team Sales and Product Management MB Truck & Bus we are working fully integrated with our brand partners to develop sustainable sales supportive strategies, products and measures. By doing that, we constantly follow our guiding principles:
  • WE START WITH LISTENING: We are dedicated truck and bus experts, who know what moves our customers. We are curious and always genuinely interested in learning more about our customers’ world.
  • WE BUILD TO SOLVE: We always strive to find solutions for all of our customers to make them successful. With a smart & flexible offer and easy processes, we foster efficiency and take the work off the hands of our customers.
  • WE LEAD WITH THE LONG VIEW: We are a reliable partner in good and in bad times. Trust and respect are embodied in our long-term relationships
  • WE PROGRESS TOGETHER: we are a completely integrated part of the world’s largest commercial vehicle manufacturer Daimler Truck AG.

Why It Feels Great To Work In Our Team

When tackling all exciting business challenges, we believe people are the heart of our business. We show respect, appreciation and a deep trust in one another. We put 100% passion in all we do and are driven to win. We have an entrepreneurial mindset combined with a hands-on and pragmatic working style. We seize the initiative and welcome responsibility as well as accountability that comes with it. We foster a listening and speak-up culture as important basis for a trustful collaborative development.

What You Will Be Doing

As part of the DTFS team “Sales and Product Management MB Truck & Bus” team”, you represent DTFS as a contact person in joint functional topics MB Truck / Fuso / Bus (Function). You will work in an agile environment with focus on key topics customer loyalty, market intelligence, pricing/campaigns. In this role you will work very closely with the brand partner colleagues from MB Truck / Fuso / Bus on a daily basis. As DTFS, you are integrated into relevant functional topics of the brand partner.

Further key functional topics are: Product management and Training, planning.

Among Your Tasks And Responsibilities Are
  • Brand relationship management function, establishing/maintaining and further developing business relationships with the brand partners
  • Be the “DTFS counterpart”: You are the dedicated contact for the functional departments of MB Truck / Fuso / Bus and act as an interface for all sales-related topics between the vehicle side, the DTFS departments and the Market Support Team(s) (MST)
  • Integrated steering of the functional topics and close coordination with the MST, the vehicle side and the DTFS departments
  • Support: Problem solving, escalation, timely processing of various pending inquiries on functional topics you will be working on
  • Projects and processes: Integration of DTFS in projects and initiatives including development of processes on VS1 in close coordination with all relevant stakeholders
  • Co-creation: Evaluation and further development of initiatives and measures in close cooperation with the MST, the vehicle side and DTFS internally. Promotion of the exchange of best practices
  • Performance management: Analysis of sales key figures, definition of use cases and evaluation of market KPIs with regard to target achievement, including recommendations for action to optimize DTFS performance
  • Monitoring of KPIs and creation of monitoring and reporting
  • General support in Sales & Marketing topics



Qualifications

The ideal candidate will bring the following experience and qualifications:
  • Master degree in business administration or equivalent work experience
  • Minimum two years operational experience in financial sector and / or Sales /Marketing (ideally for Commercial Vehicles)
  • Understanding of the business models of MB Trucks, EvoBus and Fuso and experience in the collaboration with the Brand Partners
  • Advanced knowledge in MS Office especially in MS Project, Power Point and Excel
  • Fluent English and German skills
  • and demonstrate following skills:
  • Strong in quickly building and maintaining relationships with all stakeholders
  • Strong persuasive and tenacity skills
  • Flexibility and ability to see multiple perspectives to foster agile collaboration mode
  • High intrinsic motivation for independent working mode
  • Excellent interpersonal and communication skills
  • Pioneering spirit and courage to take risks
  • Pleasure to travel

If you bring most of these qualifications and are enthusiastic about working in a team where agility, empowerment, open and direct communication, diversity and fun are definitely part of our strengths, you should not hesitate to apply!

It is a permanent position.

It doesn’t work completely without formalities. When sending your online application, please attach your CV, an individual letter and any references you may have (max. 5 MB).

We particularly welcome online applications from candidates with disabilities or similar impairments in direct response to this job advertisement. If you have any questions, you can contact the local disability officer once you have submitted your application form, who will gladly assist you in the onward application process: sbv@daimler.com

If you have any questions regarding the application process, please contact HR Services by e-mail at hrservices@daimler.com. or the on our career page via the plus symbol.

Please understand that we no longer accept paper applications and that there is no right to get your documents returned.
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Scadenza: 08-12-2024

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