IT Support Specialist (German Speaking) (m/f/d)

☞ Prime Missions

Visualizza: 104

Giorno di aggiornamento: 27-10-2024

Località: Stuttgart Baden-Württemberg

Categoria: Altra

Industria: Primary Secondary Education Non-profit Organizations

Posizione: Entry level

Tipo di lavoro: Full-time

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Contenuto del lavoro

Primemissions GmbH is seeking an IT Support Specialist to join our dynamic team. In this role, you will be responsible for providing technical support and assistance to our internal staff. You will troubleshoot and resolve hardware and software issues, install and configure computer systems, and provide training and guidance to users.

Responsibilities

  • Provide technical support and assistance to staff members
  • Troubleshoot and resolve hardware and software issues
  • Install, configure, and maintain computer systems and peripherals
  • Assist with network administration tasks, such as user account management and security
  • Collaborate with other IT team members to implement and maintain IT infrastructure
  • Train and educate users on the proper use of hardware and software
  • Document and track support tickets and resolutions
  • Stay up-to-date with the latest IT trends and technologies
  • Provide after-hours support as needed
Requirements

  • Proven experience as an IT Support Specialist or similar role
  • Excellent knowledge of hardware, software, and networking systems
  • Strong problem-solving skills
  • Ability to effectively communicate technical solutions to non-technical users
  • Experience with Microsoft Windows and Office
  • Knowledge of network protocols and technologies
  • Customer service-oriented mindset
  • Ability to work well in a team environment
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus
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Scadenza: 11-12-2024

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