Field CTO

This is a Field CTO position, reporting to the Chief Scientist. The role is to be a global resource with deep expertise in one or more areas relevant to Netskope products and customers; to be visible in the industry with speaking, writing, and analyst meetings; to help set technology strategy and determine competitive approaches; and to meet with prospects and customers as needed. Many aspects of the job can be performed from anywhere, but some travel will be required. Because of the distribution of Netskope customers and the other Field CTOs, there is a small preference for a candidate based in EMEA.

A qualified applicant will have at least some, and preferably most, of the following attributes:

• External visibility at Industry events: e.g. speaking at industry conferences, being on panels.
• Established reputation as expert in some technical area relevant to Netskope business (networking, security, cryptography,...): e.g. well-visited personal technical blog, published book(s), experience as industry analyst.
• Published standards or other industry-wide documents, ideally with collaborators from multiple companies.
• Clear technical contributions with concise characterization: e.g. multiple issued patents, creator of key customer-valued feature(s) or product(s), published scientific papers.
• Demonstrated ability to drive strategy of the company, collaborating externally with customers and internally with Product Management and Engineering groups.

A more detailed description of the job follows.

Customer success

• Engage with customers early in planning product deployments—prioritize use cases, communicate important success factors
• Offer best practices tailored to various customer sizes and segments to promote adoption of the Netskope platform
• Develop, contribute to, and review technical interactions including proofs of concept, architectures, designs, implementation plans, and delivery
• Marshal available resources to ensure customers receive the best experience Netskope can provide

Customer advocacy

• Anticipate trends and themes that indicate potential customer challenges
• Identify product and process improvements that minimize friction and align with Netskope’s goals

Brand awareness

• Evangelize Netskope’s products and roadmaps during executive briefings and at industry trade shows
• Cultivate relationships with industry analysts to advance positive perceptions of Netskope in relevant market research; be the preferred resource when analysts seek information about how customers use products in Netskope’s markets
• Pursue opportunities to land mentions of Netskope in the trade press through interviews with journalists and contributed articles
• Maximize Netskope’s mindshare and reputation across partner communities

Sales enablement

• Support strategic sales opportunities—address customer requirements and emphasize Netskope’s value
• Maintain awareness of competitive landscape across participating and adjacent markets
• Develop materials that articulate Netskope’s differentiators, targeted for specific audiences such as sales, resellers, and systems integrators

Product influence

• Collaborate with product management and engineering to advance Netskope’s competitive position
• Suggest technical strategies that enable Netskope to meet business objectives, informed by real-world feedback
• Assess potential acquisition targets when the business determines to make one

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