Engineering Manager

☞ LivePerson

Visualizza: 209

Giorno di aggiornamento: 07-10-2024

Località: Schleswig-Holstein Saarland Lower Saxony North Rhine-Westphalia Saxony Rhineland-Palatinate Thuringia Hesse Saxony-Anhalt Mecklenburg-Vorpommern Hamburg Other

Categoria: Alta tecnologia Meccanico / Tecnico Elettrico / Elettronico IT - Software

Industria: Information Technology Services Computer Software Internet

Posizione: Mid-Senior level

Tipo di lavoro: Full-time

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Contenuto del lavoro

Engineering Manager, Data Protection & Privacy

Location: Remote, Germany

LivePerson is an expert based culture, built on the drive and passion of smart people! Our business is growing, and we are looking for people like you!

We are currently seeking an engineering manager to lead Data Protection & Privacyteam in Conversational Platform Verticals group. We’re "work from anywhere" friendly and have multiple team members working from remote locations. You will be part of the Global Product and Technology unit and would help to build state-of-the-art services that are used by our largest customers.

LivePerson is the global leader in conversational commerce solutions, and we aim to make life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, Virgin Atlantic, RBS and Liberty Global, use our conversational commerce solutions to orchestrate humans and AI, at scale and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers.

Over the next three years, our goal is to transform the 268 billion analogue phone calls between a brand, and it’s consumers to digital on the LiveEngage platform. By doing this, we enable consumers to get back time and experience a more connected relationship with the brand in which sales, service, marketing, branches, stores, and contact center’s become a unified experience.

Some Of The Technologies We’re Using

Java, Apigee, Node.JS, TypeScript, JavaScript, Docker, Kubernetes, Google Cloud, Cassandra, MySQL, TeamCity, GitHub, Jenkins, and many more…

In This Role, You Will
  • Be the technology leader for the LivePerson cross-functional team.
  • Be responsible for the product vision and roadmap. You will work together with the Group Product Manager, and senior management to craft the product vision, mission, tenets, and roadmap.
  • Manage, retain, lead, coach and hire a highly-talented engineering team.
  • Plan, design, and deliver complex, broad-scale systems that span several departments or functions.
  • Develop and report performance metrics for your team and coach them for success.
  • Perform code reviews and continuously raise the bar of excellence.
  • Be responsible for the growth of the team and your direct team members.
  • Keep an eye on industry standards and best practices. Never stop learning. Always challenge the status quo.
Where Your Expertise Is Needed
  • Tech Background: Be responsible for shaping the tech vision of the products along with the senior team members. You must have an impressive background of developing mission-critical applications with 99.99% uptime, and consider Operational Excellence as an integral part of responsibility.
  • People Management: Possess exceptional skills in hiring, developing and retaining outstanding engineers. You enjoy coaching team members in their career path and nurture future leaders as part of the routine. You attract the right talent and build a culture of autonomy, feedback and continuous learning and leverage data-driven approaches to take unbiased decisions.
  • Team Leadership: Develop an agile engineering culture where team members continuously improve the velocity of the deliverables. You must be decisive, move quickly and with purpose. You value constant, transparent feedback and raise the bar of standard innovation and motivation.
What You Need For Success
  • 8+ years of software development experience
  • Minimum 2 years of people management experience
  • Exceptional people management skills
  • Experience with large-scale distributed systems.
  • Extensive experience in hiring, building and managing engineering teams.
  • Knowledge of GDPR, Data Protection, Data Encryption etc. is a plus.
  • Knowledge of SLO/SLI/SLAs and managing 99.99% uptime.
We Care About You.

LivePerson works hard to create a positive employee experience, your life outside the office is important to us. We support our teams with great benefits, like pension plans, medical and dental plans, paid maternity and paternity leave, and a competitive paid 28 days vacation program that enables our family to take the time they need to recharge.

We want you to feel part of our LivePerson family.

Frequent team events, daily breakfast and happy hours on occasion (and there are lots of those) will help you settle quickly into your new workplace. And - our holiday parties are a blast!

You can read more about LivePerson and Our Principles here - https://www.liveperson.com/company/#guiding-principals

Our company believes equal opportunities for both genders is something that has been overlooked for too long.

To shake up the industry, LivePerson CEO Robert Locascio recently launched the Equal AI initiative - established to focus efforts on eradicating gender bias in AI engineering. We are also keen on getting women enthusiastic about software engineering by sponsoring “WomenHack” and “Female’s Favor{IT}e Conference” events globally.

LivePerson provides equal employment opportunity without regard to an applicant’s race, color, age, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability, pregnancy, genetic information, or any other status protected under applicable law.
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Scadenza: 21-11-2024

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