Deployed Communications Engineer

Critical Mission Solutions

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Your Impact:

Jacobs is seeking a qualified Information Technology (IT) professional to support the USSOCOM SITEC II Enterprise Operations and Maintenance (EOM) contract. Your career at Jacobs enables USSOCOM to fulfill its mission to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will support the vice president of the Enterprise Operations Group (EOG) as we partner with SOF military and civilian members to provide world-class IT services and support that connects over 60,000 users around the world in the areas of software development/maintenance, network services, security, end-user computing, and test and evaluation.

Job Description

Deployed Communications Engineers perform network and system administration support, and trusted agent (TA) operations, end-user support, asset and device management, communications security and controlled cryptographic item management and maintenance, mobile device management and support to include BES and CSfC devices. Training and support for tactical radio and communications systems. Deployed Communications Engineers are responsible for supporting users in the areas of electronic mail, account creation and maintenance, management of the organization’s Active Directory and Group Policy structure, standard desktop applications, and above-baseline applications. This position provisions and maintains mobile devices (NIPR, SIPR and Gray), maintains and troubleshoots government network and computer systems and system peripherals / AV equipment. Deployed Communications Engineers monitors the operation of assigned applications, servers, and storage devices to optimize performance while taking actions as appropriate to prevent or limit hardware or software failure. Deployed Communications Engineers confer with software systems engineering or applications programming personnel in the event that errors require a change of instructions or sequences of operations. The knowledge and the ability to terminate, test and troubleshoot secure/non-secure voice, video, data, and radio frequency cable infrastructure is required. This position also requires expertise in scheduling VTC sessions in VTC bridges, hands-on experience with debugging the interoperation of VTC end points, as well as experience setting up and troubleshooting AV equipment (displays, microphones, sound boards etc.) Deployed Communications Engineers must have experience and solid technical skills safeguarding, accounting for, issuing, and managing the destruction of COMSEC material. This position may serve as an alternate COMSEC custodian assisting the government appointed primary COMSEC custodian and providing continuity of operations in the Government COMSEC custodian’s absence. This position is responsible for the maintenance of up-to-date records and the submission of required accounting reports. Deployed Communications Engineers must be detail-oriented and have in-depth knowledge and support experience for Cryptographic Modernization and Key Management Infrastructure (KMI).

Typical duties include:

• Plan, schedule, and execute small and large scale equipment upgrades
• Troubleshoot, resolve, and optimize network performance and/or related network problems
• Troubleshoot hardware malfunctions on servers, server and PC blade chassis, SANs, desktop computers, laptops, analogue KVM switching systems, rack mount consoles and peripherals
• Install Operating System firmware, software, patches, and upgrades, etc.
• Maintaining core datacenter infrastructure; following cabling and organization standards
• Provide Systems Administrator (SA) support to systems hosting complex operational databases, software configuration control, and system interfaces for computer systems
• Maintain file servers, network access; documents, analyzes, and troubleshoots systems anomalies to ensure optimum equipment performance
• Perform system backups and recovery
• Install/remove/relocate servers, server and PC blade chassis, switches, storage area network (SAN) equipment, desktop computers, analogue KVM switching equipment, rack mount consoles and peripherals
• Schedules, de-conflicts, and coordinates VTC room usage
• Support AV/VTC requirements for Command events and ceremonies
• Provide basic troubleshooting and problem resolution in support of Mobile Device Hardware from multiple vendors such as Apple, Blackberry, and Samsung Mobile Device Software Operating Systems from multiple vendors such as iOS, Android, and Blackberry
• Troubleshoot wireless carrier network services such as voice, data, Short Message Service (SMS), Multimedia Messaging Services (MMS), data tethering, mobile hot spot, management of carrier mobile telephone numbers between devices, etc.
• Configure and enterprise enroll/activate client designated mobile devices with current client approved upgrades to device firmware, operating system patches and versions of based on troubleshooting resolution and device reassignments
• Assist with the enterprise mobile device refresh period by providing Tier 2 MDM support and enterprise deployment of client refresh enterprise mobile devices
• Supporting the issuance and renewal of Smart Card tokens including processing replacement devices (seed stock) between vendor and end users as required
• Reporting on number of tokens issued, revoked, renewed, as well as validating certificate requirements and forwarding revocation requests
• Installation, maintenance, configuration and troubleshooting of COMSEC equipment
• Planning and execution of Out-of-Band-Key Transfer (OOBKT) and Over-The-Air Transfer (OTAT) for remote rekey of enterprise encryptors on multiple networks
• Performing hands-on installation, maintenance, configuration, and troubleshooting of COMSEC equipment, as required; and operating approved Simple Key Loader (SKL)
• Responsibility for supporting the receipt, custody, issue, safeguarding, accounting for, and, when necessary, the destruction of COMSEC material
• Monitor KG connected to with a KG manager tool (Vine / GEM ONE / CHIMERA) SIE

Here’s What You’ll Need:

Clearance Requirements: TS/SCI

Education Requirements:

• Associate of Science degree in Information Technology, IT Security, Network Systems Technology, or related field. Significant relevant experience will be considered in lieu of formal education.

Certification Requirements:

• DoDD 8570 IAT Level II or higher

AND

• CCNA

AND

• MCSA: Windows Server OR
• Microsoft Intermediate Level Certification: MCA

Experience Requirements:

• 5 years of increasingly complex and progressive experience in computer systems, system administration, network engineering, and COMSEC operations.

Additional desired (Not Required) certifications, skills, experience, and/or knowledge:

• COMSEC Custodian Course

Essential Functions

Work Environment

• Work will be performed inside a large facility. An inside environment may be a cubicle (considerations: close quarters, low to moderate noise, bright or dim lighting). Outside work may include various environmental conditions including hot, dusty, cold, icy and windy climates.
• Work may include travel with the military to participate in exercises in austere conditions.
• Employment may be in potentially dangerous areas, including combat or war zones. This might involve the possibility of suffering harm by dangerous forces or friendly fire. These dangers are inherent to working conditions in a dangerous environment.
• Work assignments vary based on client requirements.

Physical Requirements

• Must meet and maintain CENTCOM physical requirements for deployment. Qualification standards are determined by CENTCOM.
• Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying computer equipment, boxes of supplies or files up to 50 lbs. Extended periods of sitting while on PC/laptop or phone.

Equipment and Machines

• General office equipment, which includes: telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment.
• Servers, switches and other computer equipment used to support network operations.

Attendance

• Regular attendance in accordance with established work schedule is mandatory. Shift Work is required to support operations (to include nights and weekends). It is important to be able to work any shift/designated hours required.
• You may be asked to continue performance in support of a war, contingency, or exercise (this includes: Contingency operations; Humanitarian or peacekeeping operations; or Other military operations or exercises designated by the Combatant Commander). This performance in support of U.S. military forces may require work in dangerous or austere conditions.
• You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work.
• Position requires at least 1-year commitment. Early termination or transfer from this position to a CONUS location may result in wage garnishments for relocation, travel and other expenses paid by the company.

Travel

• Extended Continental and Oversees travel will be required. May be required to attend off site meetings. Must obtain a current passport and applicable visa(s) prior to arrival in country. Must maintain a current passport and applicable visa’s in good standing.
• Work may include travel with the military to participate in exercises in austere conditions.

Other Essential Functions

• Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications through the duration of the contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination.
• Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of foreign national, government, military and contractor personnel at all levels. Must be able to interface effectively with individuals at all levels of the organization. Grooming and dress usually business casual, but dependent on client’s standards.
• Must not pose a safety hazard to employees working in the same general area.
• The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country.

#ANSDefense #MOIP #cjpost #SITEC

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.