CRM & Digital Intern (f/m/x)

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CRM & Digital Intern (f/m/x)

Full-time, Munich

We are Aiways, driving the evolution of the automotive industry.

We are a Shanghai based manufacturer for electric vehicles and mobility services, established in 2017. We are a powerful team of like-minded people with different characters and backgrounds, who are working for one single goal: to make e-mobility accessible for everybody.

Our headquarter is in the metropolis of Shanghai, China with a European head office in Munich, Germany.

For our European head office in Munich, we are looking for a full-time CRM / Digital Intern (f/m/x). In this role, you will be working side-by-side with the Aiways European team on a broad range of CRM and Digital/IT topics.

YOUR RESPONSIBILITIES:

· You support our CRM and Technical Project Managers on a variety of projects and daily business operations.

· Websites management: support the rollout of new websites for our expansion in European markets. Define, plan, implement, test and release new website features. Liaise with business teams to collect requirements. Monitor website user behaviour to identify opportunities for performance optimization. Regular content update via CMS. Raise bugs and follow up on resolution.

· CRM platform management: support in the continuous optimization of our Salesforce CRM platform (Sales&Service, Marketing Cloud). Monitor and maintain database quality. Support in setting new business processes to increase automation and efficiency.

· CRM communications: support in defining and implementing the CRM communication strategy across multiple channels (email, SMS, mobile push, in app, direct mailing, etc.). Implement actions to engage, convert and maintain a long lasting relationship with our customers.

· Daily business operations: support in various operational back office processes, such as lead, test drive and order management. Work in close contact with the sales, customer care, finance team to provide customer support.

· Work as a key collaborator between our internal teams across Munich and Shanghai, as well as with our partners across Europe.

YOUR QUALIFICATIONS:

· Business/Marketing education or equivalent studies

· You are excited about experiencing a start-up mentality and the future of all-electric driving

· Previous work experience in digital, e-commerce a plus

· Project management skills with a hands-on mentality

· First experience with Salesforce Sales & Service Cloud and/or Marketing Cloud a plus

· First experience with email marketing a plus

· First experience with agile project management a plus

· You are pro-active, able to work independently

· You enjoy solving complex problems and have the ability to navigate ambiguity

· Open and friendly; you are excited to work in an international and fast pace environment

· You communicate effectively and with full proficiency in English. German and/or Chinese is a plus.

· You are detailed oriented and work in a structured manner

· Finally, you are lots of fun to work with!

WHAT YOU CAN EXPECT:

· Be a part of a team, building a brand right from the start with lots of freedom and possibilities

· The opportunity to get involved, develop and implement your own ideas

· You will get flexibility in working hours and locations

· Enjoy the multi-cultural atmosphere between China and Europe and be part of a team of like-minded people

WANT TO KNOW MORE ABOUT US:

www.ai-ways.eu

This sounds like you? Then we should get to know each other. Please send your detailed application with an indication of soonest possible start date to us.

Job Types: Internship, Contract

Salary: 12.00€ - 14.00€ per hour

Work Remotely:

• No