Associate Registrar

Contenuto del lavoro

The Office of the Registrar safeguards the integrity of student academic records through careful oversight of student information systems and official records; ensures excellence in university curriculum management, performs accurate degree audits in a timely manner, and supports student achievement through service endeavors.

Goals

To ensure excellence in fulfilling its core responsibilities of

• Maintaining the accuracy and security of student records
• Maintains university curriculum and serves as the central office for the course approval process
• Provides the final degree review of undergraduate and graduate students
• Providing an impartial application of policies governing grading, registration, and graduation
• Supporting student success
  

How do we do this?

• By ensuring consistent and regular training in federal FERPA regulations and following best practice records guidelines
• By utilizing innovative technology to meet the needs of administrative and academic departments
• By leveraging technology to provide consistent and accurate degree audits
• By having a deep understanding of current governing policies and the implications they may have on student and academic success
• By fostering a culture of care that recognizes the importance and unique needs of each individual we serve, Play a key functional and technical role within the Office of the Registrar. Under the direction of the Registrar, ensure that academic needs and policies are supported by the technologies available at USD. The Associate Registrar will act as the liaison between the ERP department within IT and the Office of the Registrar in all data/reporting, Banner record, and technology matters., Functional
• Maintain and enforce university and office policies and procedures so that accurate information is dispensed to students, faculty, staff and other visitors or contacts
• Manage technologies for the Office of the Registrar and, in conjunction with admissions, student finance, financial aid, information technology services, institutional research and other campus offices/organizations, ensure timely input and flow of data for accurate and current management information for administrative decisions
• Serve as the functional lead within the Office of the Registrar for all matters related to the Banner student/system, MySanDiego portal, Banner document imaging (Xtender), and Cognos/ODS reporting
• Manage the planning and preparation of online registration for each term. Ensure all system and procedural tasks are in place for an optimal registration experience for students
• Manage midterm and end-of-term (EOT) processing of grades in Banner. Ensure grade information is available to students online in the MySandiego Portal
• Independently run all EOT Banner processes (repeats, GPA, grade roll, academic standing, etc.) and provide reports to colleges
• Work with the ERP Cognos reporting team to ensure the availability of relevant graduation reports as needed/requested. Provide student petition data for graduation lists to members of the Office of the Registrar and Commencement Committee
• Assist in the development and implementation of FERPA compliance projects
• Ensure successful term starts by accurately setting up respective Parts of Term (POT) and all critical dates in Banner, creating time ticketing registration table, priority registration status for eligible students
• Implement best practices to facilitate data integrity in the Office of the Registrar,
• Analyze and recommend new automated and streamlined processes
• In conjunction with the Office of Institutional Research and Planning, participate in the university’s census (Banner data cleanup) process. Responds to IRP, OFA, UGA, GA, SA, PCE, and college record adjustment requests throughout the year. May be asked to produce official enrollment statistics and departmental information for the university
• Compose complex correspondence and technical documentation
• Submit portal updates to web team
• Represent Office of the Registrar at events such as: Grad Fest, Commencement, Enrollment Management meetings
  

Technical

• Interpret the academic needs of the university to ensure that technology supports our policies and standards
• Act as primary liaison with the ERP team for all technology issues related to the Banner Student System, ODS/Data Warehouse/Cognos reporting, MySandiego Portal, Application Xtender, e-Forms and Mobile applications
• Work with all enhancement requests and provide user requirements and specifications as needed to ensure impacts to University Policies are accurately addressed
• Test and analyze results to ensure appropriate system/application modifications are placed into production
• Work with ITS and act as liaison to evaluate third-party software vendors for use in the Office of the Registrar
• Provide quality functional analysis and recommend design options for modification to the ERP applications which ensure data integrity
• Work closely with the ERP Reporting team to assist production, review and analysis of reports in response to individual requests from academic and administrative offices, and other members of the university community
• Represent the Office of the Registrar as a "Data Custodian" and ensure only authorized access to Registrars data
• Backup to Registrar for system access requests (INB Banner Request Forms)
• Provide support for Registrar schedules in AppWorx
• Work with the ERP team to test, analyze, and help resolve problems with ERP applications used in the Registrar area
• Support Xtender in the Office of the Registrar as well as faculty who use Registrar’s imaged documents
• Act as Registrar Team Lead on projects with the ERP team
• Work with the Registrar and ERP Director on future technologies for improving processes and providing better administrative service to students and faculty
• 3-5 years of experience in a key functional/technical role as part of a Registrar’s Office in higher education relating to records management required
• Bachelor’s degree from an accredited college or university in related field required; Master’s degree preferred
• 3- 5 years of experience with a student information system (SIS), Ellucian Banner System preferred
• 3- 5 years of experience with reporting tools required, Cognos preferred
• 3- 5 years of experience with other essential technologies as they apply to higher education, especially document imaging, portals, web, and workflow
• Minimum of three years of experience in records management and records retention best practices is required
• Demonstrated knowledge of FERPA regulations and how they are applied in a university setting is required
  

Performance Expectations - Knowledge Skills And Abilities

• Ability to meet hard deadlines in an environment with many conflicting priorities
• Knowledge and ability to be proficient in performing most or all of the work assignments defined for this position
• Skill in developing and implementing automated procedures
• Excellent corporate and editorial written communication skills are required
• Ability to interact, communicate and relate to students, parents, faculty, staff, administration, IT and outside vendors and contacts
• Ability to communicate effectively with technical staff as well as non-technical users
• Demonstrated ability to work in a collaborative team environment and to work cooperatively with others
• Ability to use independent judgement and prioritize workload
• Ability to develop Cognos reports, charts, and recommend procedures
• Demonstrated organizational abilities including setting goals, plans, and priorities, to achieve results
• Ability to act as a leader to a team and foster a team environment exhibiting professionalism and decorum at all times
  

Background check: Successful completion of a pre-employment background check.

Degree Verification Requirement: Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.

Posting Salary, Note: External job postings will be up for at least five days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

Commensurate with experience; Excellent Benefits

The University of San Diego offers a very competitive benefits package, to include medical, dental, vision, a retirement contribution given to you by the University (with three year vesting period), and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits

Special Application Instructions

The University of San Diego, a contemporary and engaged Roman Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges., The University of San Diego is an equal opportunity employer committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the campus community., The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.