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IT Service Management Specialist (m/w/d)
View: 169
Update day: 07-10-2024
Location: Cologne North Rhine-Westphalia
Category: Architecture / Interior Design Consulting / Customer Service
Industry:
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Job content
Introduction
Du willst das digitale Zeitalter aktiv mitgestalten? Du begeisterst dich für neue Technologien? Du schaust gern über den Tellerrand und bist auf der Suche nach neuen Herausforderungen?
Gehe den nächsten Karriereschritt mit uns – als IT-Service Management Specialist (m/w/d) an unserem Standort Köln.
Your Role and Responsibilities
Deine Aufgaben im IBM CIC beinhalten:
GBSCICDE21
Required Technical and Professional Expertise
Preferred Technical and Professional Expertise
/
About Business UnitWerde Teil des IBM Client Innovations Centers (CIC): Mit einem Team aus über 500 Entwicklern, Tüftlern und Visionären sind wir in über 80 Kundenprojekten agil unterwegs und lassen dabei keine Branche aus. Dabei profitieren wir von der Erfahrung und dem Technologie-Knowhow des IBM-Netzwerks.
Wir bieten dir:
Bei Fragen hilft dir Elisabeth Neumann gerne weiter.
0160 - 9729 2508
ibm.biz/cicgermany
Dies ist eine Stelle der IBM Client Innovation Center Germany GmbH.
"Keywords: IT, Software, Software Entwicklung, IBM CIC, ITSM, Agile, IT-Service Management."
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It’s time to define your career.
About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM wants you to bring your whole self to work and for you, this might
mean the ability to work flexibly. If you are interested in a flexible working pattern,
please talk to our recruitment team to find out if this is possible in the current working environment.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Du willst das digitale Zeitalter aktiv mitgestalten? Du begeisterst dich für neue Technologien? Du schaust gern über den Tellerrand und bist auf der Suche nach neuen Herausforderungen?
Gehe den nächsten Karriereschritt mit uns – als IT-Service Management Specialist (m/w/d) an unserem Standort Köln.
Your Role and Responsibilities
Deine Aufgaben im IBM CIC beinhalten:
- Verantwortung für die Entwicklung, Verbesserung und Umsetzung von IT Service Management-Prozessen (z.B. Service Request Management, Incident Management, Change Management, Knowledge Management, etc.)
- Durchführung und Steuerung von Projekten im Bereich IT Service Management
GBSCICDE21
Required Technical and Professional Expertise
- Mehrjährige Erfahrung in der Implementierung von IT-Service Management (ITSM) Systemen
- Mehrjährige Erfahrung in der Implementierung von ITSM Datenmodellen Prozessen und Prozessschnittstellen gemäß Architektur- und Designvorgaben
- Interesse an der Arbeit in (agilen) Teams und dem gemeinsamen Voranbringen von Projekten
- Reisebereitschaft innerhalb Deutschlands
- Sehr gute Deutsch- und gute Englischkenntnisse
Preferred Technical and Professional Expertise
/
About Business UnitWerde Teil des IBM Client Innovations Centers (CIC): Mit einem Team aus über 500 Entwicklern, Tüftlern und Visionären sind wir in über 80 Kundenprojekten agil unterwegs und lassen dabei keine Branche aus. Dabei profitieren wir von der Erfahrung und dem Technologie-Knowhow des IBM-Netzwerks.
Wir bieten dir:
- Individuelle Karrierepfade und zielgerichtete Unterstützung durch deinen Career Coach
- Vielfältige Trainings- und Zertifizierungsangebote
- Regelmäßiger Austausch innerhalb unserer fachspezifischen Communities
- Interdisziplinär und kollegial arbeitende Teams
- 30 Tage Urlaub und flexible Arbeitszeiten
- Teamevents, wie z.B. Sommerfeste, interkultureller Lunch
- Vielseitige Möglichkeiten, dich und deine Ideen aktiv einzubringen
- Mentoren- und Buddyprogramm, bei denen du sowohl im Einstieg im CIC als auch fachlich unterstützt wirst
- Verschiedenste Benefits u.a. JobRad
Bei Fragen hilft dir Elisabeth Neumann gerne weiter.
0160 - 9729 2508
ibm.biz/cicgermany
Dies ist eine Stelle der IBM Client Innovation Center Germany GmbH.
"Keywords: IT, Software, Software Entwicklung, IBM CIC, ITSM, Agile, IT-Service Management."
Your Life @ IBMAre you craving to learn more? Prepared to solve some of the world’s most unique challenges? And ready to shape the future for millions of people? If so, then it’s time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It’s time to define your career.
About IBMIBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
Location StatementIBM wants you to bring your whole self to work and for you, this might
mean the ability to work flexibly. If you are interested in a flexible working pattern,
please talk to our recruitment team to find out if this is possible in the current working environment.
Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Deadline: 21-11-2024
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