IT Service Analyst (m/f/x) for IBM iSeries (AS/400)

☞ Santander

View: 195

Update day: 22-10-2024

Location: Mönchengladbach North Rhine-Westphalia

Category: Finance / Bank / Stock Sales Information Technology Executive management Officer Consulting / Customer Service Transport / Logistics / Warehouse

Industry:

Job type: Vollzeit

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Job content

IT Service Analyst (m/f/x) for IBM iSeries (AS/400) Country: Germany

WHAT YOU WILL BE DOING

Santander Consumer Technology Services GmbHis a subsidiary of Santander Consumer Bank AG in Germany. At our location in Mönchengladbach, we work on both national and international projects. As professional integrators with the best qualifications in the field of development and implementation of banking software, we offer Santander competitive project management and professional services with a strong focus on quality and time-to-market.

Your Tasks:

  • Coordination of the whole workflow for handling Incidents

  • Analysis and resolution of Incidents in collaboration with developers and other teams / third parties

  • Working on Tickets

  • Support of the colleagues with the solution of Incidents

  • Agreeing and tracking of timeframes regarding the processing of Incidents

  • Tickets Reporting and tracking

  • Risk and efforts Evaluation as well as elaborating appropriate proposals for Solutions

  • Knowledge Management Transfer between teams (Hand Over)

Your Profile:

  • Successfully completed university degree in (business) computer science, information systems or alternatively a solid education and relevant work experience

  • Good knowledge of development with the programming languages ILE RPG and FREE RPG, SQL and CL as well as DB2 databases on IBM Power Systems (Systems i, i5, iSeries, AS/400)

  • Good Banking Business Knowledge, especially in Bank Loans and Car Leasing

  • Good knowledge in any of these products would be an asset: rDi, TD/OMS / X- Analysis, ALM, MS Office

  • Java and Linux knowledge and experience would be an asset

  • Business Process Model and Notation (BPMN) knowledge would be an asset

  • Analytical and conceptual way of thinking

  • Ability to communicate and work in a team

  • Quality awareness

  • Structured way of working

  • Good Knowledge in German and English required, Spanish would be an asset

Your Chances:

  • Responsible tasks from the beginning

  • Competitive salary and a career plan

  • International work environment

  • Sponsoring of professional Development

  • Flexible working time

  • Parking Space and Company Canteen

  • Contribution for public transport

In case of any questions please contact Jenny Tögemann: +49 2161 240 8136

If you feel you have a passion for Santander and would like to contribute it to the company, then we are looking forward to receiving your application with your desired salary and your earliest possible starting date.

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Deadline: 06-12-2024

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