Hotel Desk Clerk NF-01

Duties

• Makes reservations for incoming guests based on room availability. Interviews incoming guests to determine room assignment.
• Assists clientele in the completion of required forms and registration cards. Answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys.
• Provides statement of non-availability when applicable. Posts registration information on the registration card. Orients guests concerning use of facilities and equipment, and other facilities available on post.
• Answers billing questions and concerns. Assists or arranges transportation. Computes charges for guests checking out, receives payments and room keys; renders receipts. At end of shift, accounts for and secures cash.
• Performs other duties as assigned.

Requirements

Conditions of Employment

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Completed and signed DA Form 3433 is required prior to entrance on duty.
• Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier 1 background investigation.
• Employee may be required to stand for extended periods of time.
• Must be able to work rotating shifts to include nights, weekends, and holidays.
• In consideration of COVID-19, personnel within this area routinely wear personal protective equipment (cloth face coverings, latex gloves, and face shields) while performing their regular duties.
• Pursuant to EO 14043, all Federal employees, regardless of duty location or work arrangement, must be fully vaccinated for COVID-19 by November 22, 2021, or before entrance on duty if after November 22, subject to exceptions as required by law.
• If selected, the agency will provide information regarding what documentation is needed and how to request any legally required exceptions from this requirement.
• Proof of vaccination will be required. To ensure compliance with this mandate, review the vaccination requirements, to include timelines for receiving required doses, at the following: https://www.saferfederalworkforce.gov/faq/vaccinations/

How You Will Be Evaluated

• Benefits

  Review our benefits

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you’re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you’re eligible under their policies.

  The following documents must be submitted with your application:
  Resume
  Optional: Our Job Application (DA Form 3433) will accepted in place of a Resume
  
  The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  

  • Cover Letter
  • DD-214/ Statement of Service
  • DA 3433
  • Marriage Certificate for Spouse Employment Preference, if applicable
  • PCS Orders
  • Resume
  • SF-50/ Notification of Personnel Action

• How to Apply

  You may submit your application package using one of the two methods identified below:
  1. Electronically(preferred) at https://www.usajobs.gov/ and search for Vacancy Identification Number (VIN)
  2.Manually: Please refer to the "Additional Information" section of this announcement for instructions.
  
  To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

  Agency contact information

  Grafenwoehr NAF HR Office

  Phone

  011499641705262081

  Email

  usarmy.bavaria.hqda-cpac.mbx.naf@mail.mil

  Address

  JJ-NAF-W6FMAA USAG BAVARIA
  DO NOT MAIL
  APO, AE 09114
  US

  Next steps

  Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!
  

• Fair and Transparent

  The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

Open to US Citizens and Non-US Citizens of a NATO Country (except Germany) are eligible for employment under US conditions within the commuting area of Grafenwoehr. The surrounding/commuting area is within approximately 100 miles and includes the communities of Ansbach, Hohenfels, and Vilseck.