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Group Manager Event Operations (m/w/d) - Corporate Office Frankfurt
View: 113
Update day: 12-10-2024
Location: Frankfurt am Main Hesse
Category: Executive management Production / Operation
Industry: Hospitality
Position: Mid-Senior level
Job type: Full-time
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Job content
At Ruby your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby we keep breaking new ground.Trust us, you won’t get bored, as you:
- are the contact person responsible for the preparation, organisation, implementation and follow-up of all events (private individuals, companies and corporate customers) at Ruby Hotels and Workspaces
- process event and reservation requests, make arrangements with guests regarding Ruby’s event procedures and restrictions and handle the preparation of offers and contracts
- create function sheets, lead weekly function sheet meetings with the hotels, ensure a smooth handover and processing of the events to the hotel teams and provide operational support if required
- hold discussions with guests and proactively obtain feedback after the events
- take care of invoicing, coordinating incoming payments and following up on outstanding payments afterwards
- work out processes and procedures to improve overall event handling (sales channels, partnerships, event marketing material)
- are responsible for sourcing, evaluating and recommending external partners (e.g. event agencies, caterers, equipment hire) as well as pre-contractual negotiations together with our Group Director Food & Beverage
- completed training or studies in event management, the hotel industry, tourism or similar
- several years of professional experience in F&B or event management in the hotel/catering industry as well as management experience
- very good business and MS Office skills, as well as good knowledge of PMS/POS and CRM systems
- speaking German and English fluently
- an empathetic approach to guests and colleagues
- counting reliability, a professional demeanour and a systematic approach among your strengths
- finding creative and clever solutions independently
Get to know our People & Culture Team
Any questions about our pitch? Then contact us at jobs@ruby-hotels.com or +49 89 125 095 220.
Your Ruby People & Culture Team
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Deadline: 26-11-2024
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