Trip Agent (m/f/d) Ecological Tourism

☞ Work_in_Berlin Recruitment Agency

Vue: 173

Jour de mise à jour: 24-10-2024

Localisation: Berlin

Catégorie: Conseil / Service client

Industrie:

Type d’emploi: Vollzeit, Festanstellung

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le contenu du travail

Our client is a tour operator and specializes in sustainable, ecologically valuable tourism. For this purpose our customer operates a travel portal, on which vacationers can inform themselves interactively and fast about travel areas, arrival modalities and prices. The potential customer does not always find what he is looking for and calls the mentioned hotline - which is you and your team. The goal of your contact with customers is to give them exactly the holiday experience that they are looking for.

Your tasks as customer service trip agent:
- You are the first point of contact for customers who want to book a trip
- You individually address each customer and ask for their exact ideas
- You describe target areas, select tours according to food offer and ratings, advise on child-friendly or child-free hotels and take into account the ecological footprint restrictions of customers
- You develop travel alternatives and arrange bookings

About you:
- PC literacy and customer mindset
- Excellent customer service skills
- structured and goal-oriented way of working
- Empathic listener and persuasive speaker
- fluent in Italian

The easiest and fastest way to submit your CV is to fill our application form through our official website: https://www.work-in-berlin.eu/apply

  • > > OUR SERVICE OF COURSE IS FREE OF CHARGE FOR APPLICANTS!*

If you experience some issue on our website, you could still submit your application through Indeed or per mail.

We´re looking forward to hearing from you!

Work in Berlin Recruitment Agency
Alt-Moabit 96b
10559 Berlin

Visit us at: work-in-berlin.eu

If you need any assistance please don’t hesitate to call Robert or Arnaud on +49 (0) 30 789 59 07 11

Skills that work well with our company are: customer service and customer support, sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience

Job Types: Full-time, Part-time, Permanent

Job Types: Full-time, Permanent

Work Remotely:

  • Temporarily due to COVID-19
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Date limite: 08-12-2024

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