Quality Solutions and Rapid Response Manager (m/w/d)

☞ Dematic

Vue: 227

Jour de mise à jour: 07-10-2024

Localisation: Münster North Rhine-Westphalia

Catégorie: IT - Logiciel

Industrie: Electrical Electronic Manufacturing Information Technology Services Computer Software

Niveau: Associate

Type d’emploi: Full-time

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le contenu du travail

Über uns

Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 10,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.

Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.

Ihre Aufgaben

  • Lead cross-functional troubleshooting teams to efficiently and effectively solve highly complex and urgent problem situations affecting our customers in terms of system reliability & system performance
  • Establish and provide global standard training and coaching program to enhance problem solving capabilities of the entire organization and Dematic suppliers and partners
  • Act as face to customer for lessons learned initiatives and communicate DEMATIC plans for improvement
  • Definition, planning, implementation and control of global initiatives to close process- or standards-gaps and prevent re-occurrence of quality related problems
  • Streamline quality continuous improvement initiatives with other excellence functions globally
  • Drive KPI analytics to detect potential quality related business risks on an early stage and derives risk mitigation actions such as Cost-of-Poor-Quality and Problem-Resolution-Speed
  • Ownership and continuous enhancement of processes, tools and standards for problem solving and issue prevention across regions and functions
  • Support global RCA´s affecting regional suppliers, factories or customers

Ihre Qualifikationen

  • Master-Degree, preferably in Mechanical Engineering or Electrical Engineering
  • 5-10 years experience in senior quality role in project-based business (preferred supply chain solutions, engineering, project management, resale procurement)
  • Senior experience to apply and train quality methods such as Kepner Tregoe Problem Solving, RCA, FTA, FMEA, 8D, Continuous Improvement, audits
  • Project Quality Management in Project-related business environment
  • Lean Six Sigma Master Blackbelt preferred
  • Technical Business English fluently
  • Excellent interpersonal and communication skills with proven ability to turnaround crisis situations in a tangible plan
  • Negotiation and presentation skills in challenging environment
  • Preferred Worked within a matrixed organization and have had responsibility for a number of large project sites with respect to quality
  • Strong analytical skills and data – driven decision making
  • Pro-active, positive mindset
  • High learning agility and interest to understand the business and the “big picture”
  • Work experience in international project environment
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Date limite: 21-11-2024

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