d) Digital Products

Vue: 154

Jour de mise à jour: 07-10-2024

Localisation: Remscheid North Rhine-Westphalia

Catégorie: Conseil / Service client

Industrie:

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le contenu du travail

WORKING AT VAILLANT GROUP.
TAKING CARE OF A BETTER CLIMATE.

Developing one of the most efficient heat pumps on the market. And turning the lights on only when needed.
Both count. Both are us.

Quality Manager (m/f/d) Digital Products

WHAT YOU WILL DO

As a Quality Manager Digital Products you are responsible for the group-wide monitoring of our digital products (focus on apps & gateways) and you will be part of our Market Quality Team
As the central contact person, you are the interface between the quality officers in our global sales and service entities and our 3rd level support
You will identify, cluster and prioritise error patterns in our digital products based on the impact on warranty costs and customer satisfaction (e.g. app store ratings). You will initiate activities in 3rd level support and conduct regular quality reviews with the product owners
As the operational process owner for digital product monitoring, you are also responsible for continuous process improvement and reporting to management

WHAT YOU BRING ALONG

You have successfully completed a technical degree and have at least three years of relevant professional experience in quality management with knowledge of e.g. Six Sigma, 8D and FMEA in an international environment.
Experience in quality management of digital products (e.g. IoT, apps, gateways) and with process tools such as JIRA
You communicate confidently at different levels and are speaking German and fluent English
You are characterised by a structured and independent approach coupled with initiative and quality orientation

WHAT WE OFFER

We are part of sustainability solutions, because of our highly efficient, environmentally friendly technologies
We offer up to 70% remote work and up to 30 days a year working from an EU country.
Our modern canteen and company health management are a matter of course for us
All our employees with electric cars have access to our electric charging stations
You also get the opportunity for company bicycle leasing via deferred compensation with private use at attractive conditions
We offer our employees in Germany an attractive remuneration package in accordance with the IG Metall wage scale including holiday and Christmas bonuses.
Our GROW, EVOLVE, LEAD and EXCEL development trainings prepare you for the next steps in your career
We support parents regardless of holiday periods with all-day childcare in our Vaillant daycare centre

Dietrich Brand

+492191185211

dietrich.brand.ext@vaillant-group.com

Vaillant Group

WORKING AT VAILLANT GROUP.
TAKING CARE OF A BETTER CLIMATE.

Developing one of the most efficient heat pumps on the market. And turning the lights on only when needed.
Both count. Both are us.

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