Product Trainer (m/w/d) - Permanent, Full Time - Berlin

le contenu du travail

Applications : EasyMile website

About

EasyMile provides industry-leading software and complete solutions for driverless mobility and goods transportation.

We partner with blue-chip manufacturers to autonomize their vehicles with our award-winning technology. It is built on safety-by-design and ready for deployment today.

Our people mover solution, the EZ10 driverless shuttle, connects transport in both private and public locations, and is 100% electric. For material handling, our TractEasy tow-truck offers cross/indoor-outdoor ground transportation 24/7 at factories and industrial sites. We have a powerful fleet management and supervision system, and are continuously growing our portfolio, working on more vehicle types with our adaptable software.

Clients include the world’s leading transport operators, city authorities, airports, corporations, business parks, universities, car manufacturers, logistics centers and industrial sites.

We have investors who are also technical partners for a powerful technology roadmap.

EasyMile’s team is made up of close to 280 highly-skilled experts specializing in robotics, computer vision and vehicle dynamics.

We are looking for highly motivated people to build the road ahead and invent solutions to challenges never met before. Creativity and perseverance is your attitude? We are looking for you!

Benefits

• An ambitious and meaningful mission
• Brand new office in the heart of Prenzlauer Berg
• Free non-alcoholic beverages
• Teambuildings, events for Christmas and EasyMile anniversary, and many other occasions to meet your colleagues: EZtalks to share your passions, sport, games…
• Find out other good reasons to join us on our career page!

Job description

• Permanent position
• Location : primarily based in Berlin, Germany (or Toulouse, France)
• Travels : 30-60% of time worldwide, mostly in the DACH region

The EasyMile Training Team is part of the Field Services team, made of 40+ members worldwide. We are looking to reinforce our Field Services department in order to better serve our customers worldwide, improve our products & services, and prepare for a significant increase of the fleet of vehicles using EasyMile technology in the industrial and mobility sectors.

In order to speed up its development and increase its capacity to train and onboard industrial partners, EasyMile is looking to reinforce it with a manager profile.
Based in our Berlin (or Toulouse) office, you will be focussed on delivering high quality training services to our partners and customers, in order to help EasyMile prepare for scale-up of our autonomous vehicles solutions.

You will be in charge of streamlining the training contents and processes, and ensure it articulates smoothly with EasyMile products development, validation and deployment processes:

• Provide trainings on EasyMile products internally, or to our customers, partners, VARs, in Germany, France and Europe mostly, and on different products (vehicles, software, process…), for the goods transportation and people mover solution developed by EasyMile,
• Participate in the administration of the training activity: verify training sessions, validate certificates, plan refreshers, perform random interviews to evaluate training level, keep training dashboards up to date and report training statistics,
• Interact with EasyMile industrial partners, and customers, to setup, deploy and improve new training contents,
• Interact internally with operational teams and management to provide statistics, report and track issues, relay customer feedbacks…
• Under the guidance of EasyMile Product Training Manager, participate in improving the training processes and training means, to ensure a better efficiency and mastering of the activity; specify, setup and deploy new means and new tools,
• Contribute to processes and best practices continuous improvement and update of appropriate documentation

Profile

There is no typical profile at EasyMile, we all come from different backgrounds and that is what makes us strong! Don’t hesitate to apply if you are motivated and interested by innovative transportation and technologies.

• Proven experience as a trainer in a technological field, with a good training track record
• Perfectly fluent in German and English
• Good written and verbal communication skills,
• Interest for technology and ability to learn quick to embrace EasyMile’s technology
• Focussed on customer and customer satisfaction
• Ability to work effectively in a multicultural environment
• Team player, positive attitude, concise and reporting prone
• A commitment to knowledge, thoroughness, and customer satisfaction

Recruitment process

• Applications : EasyMile website
• 30 minutes call with the recruitment team
• Meeting with the team, technical tests
• Video call with the manager and the recruitment team

All our offers are open to candidates with disabilities and all genders

Job Types: Full-time, Permanent

Application Question(s):

• Please note that only applications submitted through our career page will be processed: https://www.welcometothejungle.com/fr/companies/easymile/jobs/product-trainer-m-w-d-permanent-full-time-berlin_berlin

Work Location: On the road