Customer Service Representative with french (m/f/d)

☞ Vilo Personal GmbH

Vue: 179

Jour de mise à jour: 24-10-2024

Localisation: Berlin

Catégorie: Comptabilité / Audit Finance / Banque / Stock

Industrie: Personalwesen

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le contenu du travail

Customer Service Representative with french (m/f/d)

Standort: Berlin
Anstellungsart(en): Vollzeit

who are we

Vilo Personal GmbH specializes in the placement and recruitment of commercial specialists and managers.

Quality instead of quantity! This is what makes our service stand out

In an open discussion we will advise you on your options and together we will plan your next career step, your professional development or your career or career change.

Because it is your goals that are our focus.

responsibilities
  • Develop and maintain good working relationships with external customers, managing
    assigned accounts as necessary
  • Take ownership for your customer’s satisfaction
  • Resolve day-to-day problems with customers by telephone and email as well as managing
    customer inquiries within our Customer Relationship Management tool(s)
  • Recommend products to customers based on their requirements
  • Enter and expedite orders in an accurate and timely manner using SAP
  • Understand and implement order, scheduling and expediting process
  • Manage the formalized delivery process and capture changes to delivery dates
  • Pro-actively communicate to and with the customer to ensure high customer satisfaction and
    engagement
  • Work closely with our internal departments like production, sales, product line management
    finance and Supply Chain
  • Order and Project Management
qualifications
  • Must be fluent in english and french (native speaker level), other languages are a plus
  • Experienced in working with SAP or other ERP-Systems (Oracle, Salesforce, etc.)
  • Customer care experience
  • Outstanding verbal/written communication skills
  • Ability to build and execute Excel Spreadsheets to manage large blocks of data
  • Accurate typing skills and experienced in working with MS Office
  • Ability to learn remotely and work with minimal supervision
  • Strong attention to detail and ability to work to a high level of accuracy
  • Excellent team player and ability to work with a larger remote group
  • Strong problem solving skills and ability to express ideas clearly and precisely
  • Basic accounting knowledge will be a plus
  • Commercial understanding is required
we offer
  • Varied work in a renowned company
  • Pleasant working atmosphere
  • Attractive compensation
  • Regular company events
  • Own creative freedom
We are looking forward to your application!

Please send us your complete documents (cover letter & CV), stating your earliest possible starting date and your salary expectations to:

bewerbung.berlin@vilo-personal.de

If you have any questions or would like to make an initial, confidential contact, please do not hesitate to contact us at any time:


Nicole Köpnick
Tel.: 030 258 94481
Mobil: 0174 264 3898

oder

Sven Kaiser
Tel.: 030 258 94480
Mobil: 0174 328 9035


Your Vilo Team Berlin!

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Date limite: 08-12-2024

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