Customer Sales Service // France (m/f/d)

le contenu du travail

Movinga is Europe’s leading full-service moving platform and our goal is to bring people to a new home with the best possible booking and moving experience. We bring customers and partners together to create a better moving experience and set new standards in quality, efficiency and service. We work with a network of 550 reliable partners, currently work in 5 countries and have already successfully mastered over 50,000 moves. Our success is due to our 100+ unique and talented employees who work with power and passion on our common mission. Our unique culture is guided by shared values: Trust, Passion & Curiosity.
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Where your expertise is needed

• This role is for our french market only - french skills are a must

• Moving is a big step for our customers- they expect an high class service from us

• The reasons for which people move are usually positive: family offspring, civil partnerships, buying a house and much more. At Movinga you have the opportunity to accompany our customers in this important step.

• You are the first contact for our customers and you will advise them on their move and their price offer by phone

• We generate warm leads through our marketing channels, which you then convert into offers and revenue

• You offer a great moving experience and a world class service to our customers

• Engaging in qualifying conversations designed to communicate our value proposition and to discover sales opportunities

• Consistently achieving monthly goals (e.g. 200 call minutes per day, 7 offers per day, 40k revenues per month)

Your competencies

• Ideally, you have previous experience in sales or/and customer service

• You have experience in handling customers over the phone

• You like working with daily activity targets and goal setting

• You are enthusiastic, self-motivated and like to work in a diverse team

• You are an excellent listener and you have the desire to learn

• You can deal in a friendly manner both with coworkers and clients

• You possess strong web and computer skills: MS Office, Salesforce.com desirable

• You possess excellent french skills (both spoken and written) and english is a +

Why us

• We have wonderful colleagues for you

• We offer an hybride working scheme (3 office days, 2 homeoffice days)

• A salary of 2000 Euros gross

• We offer 28 vacation days (+2 days increase after 2 years of tenure)

• We have a brilliant international team with flat hierarchies and short decision-making processes for you

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Vertragsdauer: 24 Monate

Voraussichtliches Einstiegsdatum: 1.11.2021

Job Types: Full-time, Temporary

Salary: 2,000.00€ per month

Application Question(s):

• Do you live in Berlin already or when could you move to Berlin?

Education:

• Associate (Preferred)

Experience:

• Sales/Customer Service: 1 year (Preferred)

Language:

• French (Required)