Customer Care Agent (m/f/d) Polish (native) - Hybrid

☞ Foundever

Vue: 150

Jour de mise à jour: 15-10-2024

Localisation: Berlin

Catégorie: Conseil / Service client IT - Matériel / Réseaux

Industrie:

Salaire: 2.080 € pro Monat

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le contenu du travail

Job Summary

We are currently searching for customer service representatives (m/f/d) with Polish in Berlin!

YOUR TASKS:
  • You advise our Polish speaking customers via phone and email and increase customer satisfaction by solving requests promptly and competently
  • Building rapport with new and existing customers, giving the best possible customer experience
  • Demonstrating a keen attention to detail
  • Working effectively as part of an international team
  • Adhering to company principles and values at all times

WE OFFER:
  • Fixed salary of €2080 / month gross
  • Performance bonus of up to €250 / month
  • Various options for contracts - 30 to 40 hours a week
  • Job demands Monday to Friday from 08:00 AM to 6:00 PM - no weekends!
  • 27 days holiday leave
  • You will take part in a professional, paid training prior to starting your work
  • Permanent employment
  • We offer you opportunities for advancement within the company or project
  • Employees benefit
  • If you are interested in increasing your German skills, you can take part in optional German language classes

YOU OFFER:
  • Fluency in polish (native) and English
  • Commercial and technical affinity regarding the internet and phone calls
  • Previous customer service experience preferable
  • Ability to work on owns initiative
  • You enjoy learning and adopt knowledge easily
  • You are empathetic and socially competent
  • You can work from our office in Berlin

We are looking forward to your application!

People from various backgrounds are welcome at Foundever ™ !

About Foundever ™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
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Date limite: 29-11-2024

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