CRM & Sales Support Specialist (m/f/d)

le contenu du travail

The X-FAB Group - about 4,000 employees - is the leading analog/mixed-signal foundry manufacturing silicon wafers for analog-digital integrated circuits (mixed-signal ICs). X-FAB customers benefit from high-performance technologies, excellent technical design and prototyping services; and fast, easy and flexible foundry access worldwide.
CRM & Sales Support Specialist (m/f/d)
Job description
Sales Process Key User for CRM and ERP related processes:

• Support of the Sales & Marketing Process Owner in the maintenance, administration and further development of Salesforce CRM
• Maintenance and further development of efficient customer interfaces; support for the further improvement of the corporate e-business strategy
• Preparation and execution of trainings on our CRM systems
• Interface sales and marketing with IT implementations
• Collaborate with various departments across the company for optimized implementation of sales requirements into our internal systems

Sales key user for business intelligence solutions:

• Maintain and develop reporting solutions for internal teams and external stakeholders, including Salesforce dashboards, Microsoft PowerBI sales reporting and dashboards, planning tool for annual and mid-year business planning
• Interface between sales management (regional and global), IT, finance and supply chain teams for business reporting

Sales Operations Support:

• Prepare business analysis related to our opportunity pipeline management and business development in terms of KPIs
• Contribute to sales budget, business planning and business analysis
• Assist with pricing development and supply history; collaborate with Finance and Supply Chain teams on pricing and margin analysis
• Implement specific sales and marketing initiatives, including X-FAB business development and marketing initiation support.

Job requirements

• Graduation in business administration with specialization in International Business, Business Informatics or related subjects or alternatively a comparable education with relevant professional experience.
• Professional experience with sales processes in a B2B environment with own customer contact
• Knowledge of standard software (MS Office) or system knowledge and the ability to easily familiarize oneself with unfamiliar systems
• Experience in planning, implementation and coordination of international projects
• Strong analytical skills as well as customer orientation and very good written and spoken English

Your advantages

• You will receive a structured induction, motivated colleagues and a challenging work environment.
• We offer flexible working time models and the possibility of working in home office.
• Of course, you will have free use of our parking lot.
• We offer attractive additional benefits (subsidy for company pension scheme, company health insurance, gym cooperation).
• We offer free hot and cold drinks.

Contact person: Marion Heidolf
or online at: HR-Erfurt(at)xfab.com

Job Type: Full-time