Continuous Improvement & Operations Manager (m/w/d)

le contenu du travail

Do you want to be part of the supermarket revolution? Picnic offers you the opportunity to work in an innovative start-up culture where everything you do matters. With a data-driven approach and an incredible service, Picnic strives to make grocery shopping simple, fun, and affordable for everyone. Known for our just-in-time supply-chain and a unique last-mile delivery strategy, we have become one of the fastest-growing companies in Europe!

Where you fit in

Do you have experience as an operations (excellence) manager, logistics manager, continuous improvement specialist or supply chain consultant and a drive to revolutionize the way we do grocery shopping? Join us and make a real impact!

As our Continuous Improvement & Operations Manager, you are the bridge between our operations and our strategy. Using your analytical and charismatic leadership skills you bring our innovative supply chain to the next level: you analyze our current way of working, propose actionable plans and motivate the team to work with you. Your role is two-fold! You will manage an FC team and daily operations during supervisor shifts, and use your brainpower to propose and implement well-defined action plans to structurally improve our supply chain operations. You don’t have to be afraid you’ll sit behind your desk the whole day!

You will be based in one of our Fulfilment Centers (FCs). Our German locations include Viersen, Herne & Langenfeld. Our FC’s are the center of operations where every day our shoppers pick groceries for thousands of customers. Up to 400 people work in one FC in shifts, from the early morning until the late evening. From there, the collected groceries are sent to our Hubs by trucks, from where they are finally delivered to the customers with our electric vehicles.

Tasks

Wanna know what the role is about? Check out this video!

Around 1-2 days a week you’ll be in charge of an entire Fulfilment Center (FC). You will be the Supervisor of the day, and you’ll spend this day on the shop floor. During this day you lead +/- 100 Shoppers and their team leads to ensure all groceries leave the FC complete and on time. Under your supervision, people stay happy, safe and there is a smooth, safe and intelligent flow of goods. Supervisor shifts come in day (06:30 - 16:00) and evening (14:00 - 22:00) shifts and can take place every day of the week, including weekends.

You will use your operational expertise to implement diverse projects to optimize and scale our operations, so we can continue our incredible growth! With insights gained from the floor and an eye for how processes work, you analyze the workflow of the FC and find efficiency gainers. Soon you’ll have multiple projects under your belt! You usually pilot a project within your own FC first, and manage the roll-out in other FCs when it’s a success. You will play a leading role in the innovative supply chain of a disruptive online grocery store!

At Picnic, we’re proud to be a true innovator in the operational game. Our teams of Data Analysts and Software Developers create all systems in-house. You’ll work with them to deep dive into issues, and together you improve Picnic’s Warehouse Management System.

Are you excited? This is the chance to develop future-proof supply chains and establish the next generation of operational logistics. Our talented and young team (average age: 28) takes on big challenges. Come join us!

In short, you will:

• Supervise the daily operations in your FC +/- 2 days a week
• Be the team lead of one of the teams in the FC (e.g. captains or operators)
• Take ownership over your projects while getting the freedom to experiment
• Formulate, manage and monitor operation metrics while diagnosing and improving processes, procedures, and operational performance
• Implement and test projects to improve the flow of processes and the Warehouse Management System
• Consult and collaborate with all relevant departments to improve our supply chain
• You’ll have one FC as your base (Viersen, Herne, Langenfeld)
  

Requirements

• Master’s degree, preferably in Engineering or Supply Chain
• Multiple years of full-time work experience.
• Excitement to take over leadership responsibilities
• Drive: with a get-up-and-go attitude, you can be ready at 6 A.M.
• Quick thinking: You identify issues and come armed with a solution
• Capable mind: Intellectual horsepower to learn on the go
• Analytical eye: You quickly grasp numerical information
• Pragmatism: You are able to turn your idea into a successful implementation
• Humbleness: You stack shelves and pack boxes to better understand the flow of processes
• Leadership skills: You know how to motivate and coach your team
• Fluency in English and preferably also in German
  

Benefits

• An awesome start-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!
• The chance to work in an international environment with motivated team members & legendary company events
• Free lunch options as well as delicious snacks and drinks available at all Picnic locations
• 30 vacation days per year to recharge your batteries
• Competitive compensation package
• Company pension plan
• Many internal learning & development possibilities
• Picnic laptop and smartphone
• Wide range of discount promotions and vouchers
  

Up for the challenge? Then join us and be part of the Picnic team!