Expert Reimbursement Services e-Mobility (m/f/d) ---- TBA

Job content

EXPERT FOR ON ROAD SERVICES IN EUROPE AND BEYOND
Trafineo is a subsidiary of BP Europa SE (better known in Germany under the brand name Aral) and Circle K (a subsidiary of Alimentation Couche-Tard Inc.).
We enable our clients to offer end customers safe and reliable mobility services across Europe, for example in the areas of tolls and electromobility. Our core competencies are transaction management and cashless payment processing in the systems we have developed.
We are steadily growing and creating innovative and digital services for our clients to improve and extend their product portfolios. We aim for excellence and are pushing our limits. Corona didn’t stop us, it made us stronger. Now we need new players on road to win the race.

Job requirements

Expert Reimbursement Services e-Mobility (m/f/d)
- Bochum -

You will be part of the Trafineo Finance Team and take a major part in the development of services to reimburse the costs of charging transactions for electric business vehicles at private wallboxes. Experienced colleagues will help you to integrate quickly into the team and to develop your understanding of our products and services fast.

# Responsibilities

• Optimizing operational processes and reimbursement products in terms of quality, costs, output, productivity and measure the success by KPIs.
• Provide operational support for the onboarding of new customers and ensure that the process is carried out efficient and correct from the customer’s point of view.
• Track incidents and bugs related to reimbursement services and ensure that they are resolved in the best interest of the customer, escalating the issues if necessary.
• Prepare management reports on a regular basis and initiate countermeasures in the event of deviations.
• You will manage and develop the internal cooperation with key partners in the value chain.

# Professional qualifications

• A degree in business or engineering or a comparable qualification and initial professional experience in the field of finance.
• Experience in the field of e-mobility and have also gained experience in project management, process management or in the monitoring and control of highly automated operational processes.
• Knowledge in using MS Dynamics NAV and the use of comparable CRM systems.
• Fluency in English language is required, basic knowledge of German language is an advantage.

# Personality

• Teamplayer with strong social skills & communication.
• Structured and efficient working style, as well as an independent and solution-oriented approach to work.
• Quick grasp of complex interrelationships and processes as well as good analytical skills.
• Pursuing to always keep learning.
• Personal initiative, commitment, perseverance and resilience.

# Your benefits

• Safety- A high performing team, with colleagues driven by their impact on the evolving e-mobility market and strong shareholders in a crisis- and futureproof industry - combined with individual and highly flexible regulations at turbulent times of CoViD-19.
• Wellbeing- Home office is an integral part of the employment contract, trust-based working time is part of our culture or our office located directly at the Bochum main station.
• Goodies- Various employer benefits, like purchasing portals, the cooperation with fitness studios, the use of a Fuel & Charge card or in-house language trainings are available.
• Take your break - 30 days of vacation.

Do you feel inspired? Does this sound attractive to you? Then we really want to get to know you!
Apply now including your salary expectations and starting date.