EU THV HCP Training Operation Specialist

☞ Edwards Lifesciences

View: 219

Update day: 07-10-2024

Location: Unterschleißheim Bavaria Baden-Württemberg

Category: Executive management Production / Operation

Industry: Information Technology Services Medical Devices Hospital & Health Care

Position: Entry level

Job type: Full-time

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Job content

“Helping patients is our life’s work, and your contributions directly impact our ability to transform patient care around the world.” – Michael A. Mussallem, Chairman and CEO

Job Purpose

Partner with all levels of Training & Development staff and other related functions across Edwards to develop, manage and lead the execution of educational programs for health care providers (HCPs). Ensure educational programs meet Edwards quality standards and define, implement new/optimized processes in program tracking and monitoring. The position is a maternity leave cover.

Key Responsibilities
  • Organize and manage training events, including HCP event approval process management (CVent), attendees’ registration, pre-meeting preparation of materials, room setup, etc, logistics support, onsite support during the training (including travelling when needed), being the key contact for events with attendees and internal & external faculty
  • Plan and organize training programs for HCPs, including scheduling, managing training materials (pre-work, slides decks, etc.) access & assignment to trainees
  • Support the creation of HCP training pathways including the digital platform of Learning Management System
  • Manage the feedback and develop reporting tools in order to evaluate the training program, including effectiveness. Develop and lead the implementation of solutions and improvements
  • Project management of small/medium training projects
  • Contracts management, billing and invoice processing for both HCPs and vendors. Budget- actuals and forecast management
  • Other incidental duties
Expected Skills And Experiences
  • Bachelor’s Degree or Equivalent in the related field
  • Previous related experience, preferably in the field of events organized in the medical environment
  • Proven expertise in MS Office Suite (e.g., Word, Outlook, Excel, PowerPoint)
  • Excellent written and verbal communication skills and interpersonal relationship skills
  • Excellent organizational and project management skills
  • Attitude to proactivity, accountability, ability to work in a structured way, desire to learn and to grow professionally, flexibility and familiarity with the digital environment
  • Good critical thinking
  • Substantial understanding of medical device regulatory requirements
  • Ability to manage confidential information with discretion
  • Every employee is essential to Edwards’ success, and we’re ready to help you advance along your career path!
Desired Skills And Experiences
  • Knowledge of CVent system
  • Experience with contract management with the ability to identify and communicate any risks or liabilities
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Deadline: 21-11-2024

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