Specialist IT Infrastructure (m/f/d)

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Who we are:

At Collins Aerospace, we work side-by-side with our customers to tackle the toughest challenges in aerospace and defense. We’re combining boundless imagination with a broad portfolio and an unmatched dedication to customers – all to make the skies and spaces we touch smarter, safer and more amazing than ever.

Our site in Heidelberg has the following core competencies:

• Avionics Systems
• On-board electronics for land vehicles
• Products for the aerospace industry

We have established ourselves as a leading supplier of customized electronics solutions for the aerospace and defense industries. Collins Aerospace in Heidelberg supplies integrated navigation and communications systems for a wide range of military applications and is a global leader in satellite reaction wheel technology.

We are redefining aerospace.

Specialist IT Infrastructure (m/f/d) in Heidelberg

Role Overview:The Collins Digital Technology Team is currently searching for a generic IT infrastructure technician. You will be configuring and managing Datacenter Infrastructure. Support day-to-day operations and maintenance. Perform specific tasks including provisioning, troubleshooting, and some automation and scripting. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Plan and schedule Changes, Coordinating with different stakeholders.

Responsibilities:

• Maintain system and company security while ensuring IT security compliance with company policies, external regulatory requirements, technical standards, and best business practices
• Installation, administration, troubleshooting, hardening of infrastructure systems (Cisco, VMware, storage, physical server setups)
• Perform system hardening, security scanning, patching and securing of infrastructure systems.
• Manage daily operations as per incident management process.
• Perform problem investigation and root cause analysis process of major incidents.
• Diagnosing and resolving unique problems associated with infrastructure and operating systems, determining the source of issues, and classifying their level, priority, and nature.
• Participate in the planning, approval and implementation of approved Change Management requests.
• Work with regional team for designing and implementing server, storage, backup and/or network solutions.

Required Skills/Experience:

• Either server admin with basic VMware / Windows Server / Storage knowledge or Networking skills (routing and switching) with affinity to infrastructure systems like storage and servers.
• Basic knowledge of IT best practices (ITIL) as well as working in a process driven enterprise organization.
• German citizenship
• Good English language skills in writing and spoken are a must-have
• Availability to work off-hours/late shifts and every now and then on weekends
• Driver licence B
• Ability to travel to remote locations
• Desired educational level: "Fachinformatiker Systemintegration" or comparable
• Working knowledge in at least 3 of the the following topics
  • Windows Server administration and maintenance (version 2016 and higher)
  • Powershell scripting skills
  • Storage administration (DELL EMC)
  • Data backup in general
  • Security system mgmt (Checkpoint skills, vulnerability scanning and mitigation etc.)
  • VMware vSphere administration
  • Core-networking skills with Cisco devices
  • Active Directory administration skills

Raytheon Technologies is An EqualOpportunity/AffirmativeAction Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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