Process Manager m/f Industries Consulting

☞ FLYERALARM

Ver: 181

Día de actualización: 22-10-2024

Ubicación: Würzburg Bavaria

Categoría: IT - Software

Industria: Printing Services

Posición: Associate

Tipo de empleo: Full-time

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Contenido de trabajo

Did you already know? We are one of the largest German e-commerce companies and are looking for reinforcement in Würzburg.

Process Manager m/f/d Industries Consulting

Analyze, optimize, document and coordinate - not just empty words for you, but exactly your thing? Do you like to keep track of things, even across several departments? Then we are looking for you as a Process Manager m/f/d in Consulting. Here you will be our professional for business-relevant CRM processes in industry-specific customer care and communication.

You find it easy to identify potential problems and obstacles in processes. But not only that, of course you already have a solution proposal in mind with which you optimize bulky processes. This is where your professional opinion counts, because your prepared business cases go all the way to management to help them make decisions.

You will also work closely with the IT team in our CRM department and be the contact person for project implementation. In order to always keep an overview and coordinate tasks, you document your projects neatly in the JIRA ticket system.

Does this sound like you? Then get to work! We are looking forward to your application.

Your Tasks
  • You analyze, optimize and visualize workflows and processes in industry support and CRM
  • You formulate requirements derived from the corporate strategy in close cooperation with industry consulting and campaign management
  • You are responsible for the documentation and operationalization of new BU processes
  • You support the definition of KPIs, including by setting up dashboards and reports in Salesforce and other systems
  • You prepare business cases to support management decision making
You found yourself in the description?
  • You have a university degree in business informatics, business administration or a technical subject.
  • You have already been able to gain 3 - 5 years of experience in dealing with CRM systems (Salesforce Service Cloud, Marketing Cloud or comparable systems)
  • You have already successfully participated in project management and coordinated
  • You have an analytical thinking skills
  • You like to work both independently and in a team
Still? What are you waiting for? Apply for a job with us!

FLYERALARM GmbH

Human Resources - Lena Fichtel

Alfred Nobel Street 18

97080 Würzburg

T +49 931 46584-1202
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Plazo: 06-12-2024

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