Partner Success & Integrations Manager (f/m/d)

Apaleo’s API-first property management platform empowers accommodation providers to design a technology stack that creates unique digital guest & staff experiences. The Apaleo Store enables integrations to hundreds of apps to streamline operations, enhance the guest journey and maximize revenue.

Are you up for the challenge? We’re looking for a Partner Success Manager (f/m/d) to join our team!

As a Partner Success Manager, you will work with App Parters, i.e. tech companies who develop or integrate applications on Apaleo. These applications make use of the Apaleo Public API and will be listed in Apaleo Store. You help us grow the ecosystem by empowering our App Partners creating seamless integrations and apps which hotels love!

What You’ll Be Up To:

• You will have meetings with App Partners around the globe who want to become part of the Apaleo ecosystem. You will explain how Apaleo works, i.e. how they can use the Apaleo APIs at best to implement their specific use cases and how they can be listed in the Store;
• You will talk to CTOs, CEOs, product managers and developers on the App side. App Partners reach from young freshly founded tech startups up to big well-known corporates;
• Your interaction with App Partners and hospitality companies will be remote mostly, i.e. via conferencing and collaboration tools. Still, you will meet them in person at events - and some of them pop by the Apaleo office to see you when they are in Munich;
• You will support our App Partners along their journey on Apaleo, i.e. assist them with problem-solving, help them to optimize and improve their implementation and be a sparrings partner for their ideation process - you want to make them successful in the ecosystem!
• You will certify Apps that want to be listed in the Store in order to ensure the quality of our ecosystem;
• You are in direct contact with our product, marketing and business development and customer success teams. As you work with App Partners intensively, you identify technical requirements and business opportunities which you share with the Apaleo organization.

Your Super Powers:

• You have at least 4 years of experience working with customers or partners managing integrations; ideally in the hospitality or IT industry;
• You are tech-savvy;
• You like to be proactive and understand how things work;
• You ideally have working experience or knowledge in one of the areas: UI/UX, APIs, or Back-end Development;
• You are a people person and detail-oriented;
• You have excellent communication skills, both written and verbal and thrive in helping others to succeed;
• You enjoy speaking with people from many different cultures and backgrounds;
• You speak English fluently, all other languages are a welcomed bonus.

We offer:

• A diverse team of motivated and international experts from various disciplines and backgrounds;
• Flexible structure with a flat hierarchy;
• A key role in one of the most promising international start-ups in the hospitality industry, located in the heart of Munich;
• Team events: dinners, cocktail club, sports groups and more;
• Great work/life balance, with the possibility of working from home and semi-flexible hours;
• Fair compensation with a transparent peer review structure;
• 30 vacation days per year;
• Free public transportation inside the city of Munich.

What You Will Get From Us:

You will be a part of an exciting, open and agile team, where your voice matters and where it has a company-wide impact. We are committed to building a diverse and inclusive environment for everybody. With us, you not only have the opportunity to shape the future of hospitality but also to shape your own career in any direction. We want you to grow with us!

We are an Equal Opportunity and Affirmative Action Employer, who encourages applications from all qualified individuals without regard to colour, race, religion, gender identity, sex, gender expression, national origin, age, marital status, disability, or to other non-work-related factors.