Marketing Operations Lead (m/f/d)

JPMorgan Chase & Co. is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences. We believe that engaging, relevant and contextual content is at the heart of personalized customer experiences.

We are seeking candidates who want to be part of building digital products and services across the globe in a start-up atmosphere, backed by one of the leading financial services providers worldwide. Join us in Berlin as we embark on this exciting chapter in the continued growth of our business.

We are seeking a talented and enthusiastic Marketing Operations Lead to join our team. This position would suit someone who has in-depth experience in marketing operations including planning, processes, governance, budget management and vendor management.

Role And Responsibilities

• Lead the German marketing operations team including planning activities, processes & governance
• Be a leader within the team providing direction to develop and coach colleagues
• Manage and develop marketing plans in partnership with other areas of the business
• Lead for Marketing & Growth processes working closely with stakeholders across the team
• Work close with the martech organisation to ensure capabilities and documents are structured the right way
• Be accountable to identify efficiencies and challenge the status quo across the team
• Be responsible for setting and driving targets and OKRs
• Keeping management informed by preparing reports, preparing presentations, interpreting information, and making recommendations
• Support vendor onboarding and ongoing vendor management
• Budget oversight across the marketing organisation
• Representing Ops and be comfortable presenting plans and final deliverables to stakeholders
• Ensure projects and campaigns are delivered on time, while adhering to internal processes

Minimum Skills, Experience and Qualifications

• Relevant experience or degree in marketing or business-related degree
• Leadership experience
• Willing & effective player/coach and a track record of building, leading and managing high performing teams a must
• Motivated and have meticulous attention to detail and good project management processes
• Passionate about processes, policies and analysis
• Calm under pressure with a positive attitude
• An excellent team player
• Excellent organisational and communication skills
• Team player who is able to work in high collaboration, multi-disciplinary teams.
• Very advanced language skills in both German and English

We Offer

• Supportive environment to combine work and family requirements: flexible work arrangements, plus special support for working parents in emergency situations with free emergency childcare services
• Financial stability: competitive salaries, pension provisions via the BVV and our very own pension plan as well as an accident insurance
• Personal wellbeing: a range of offers available - from on-site medical checks and vaccinations to educational sessions, plus the option to increase your vacation entitlement to more than the standard 30 days pa
• Create a workspace where you can be yourself: you can get involved in our local philanthropic agenda as well as join employee networking groups
• Build your career: benefit from our bespoke mentoring programme and a broad range of learning and development offerings

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.