Posición: Mid-Senior level

Tipo de empleo: Full-time

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Contenido de trabajo

Description

Come build the future of privacy with us! To get there, we need exceptionally talented, bright, and driven people. We work in a fast-paced environment across multiple industries, never losing our passion for customers.

As a member of the PXT Compliance & Immigration team, you will play a key role in operationalizing privacy across Amazon’s global employee, candidate, and contingent worker populations. This includes engaging with multiple stakeholders across the enterprise to help ensure compliant outcomes. You will be responsible for working with system owners to create documentation to drive alignment with global privacy regulatory requirements, including GDPR.

This role is inherently cross-functional -- you will work closely with system owners, privacy specialists, tech teams and senior leaders to help automate translation and document creation for the team. To do this, you must be able to create certainty out of ambiguity while having a firm grasp on the operational and technical aspects of the content development and localization required for each new and existing application. A successful candidate will be highly analytical, technical, resourceful, customer-focused, team-oriented, and will have an ability to work independently under time constraints to meet deadlines at scale. You will have a proven track record in using data to guide decisions, being able to prioritize, and acting upon the information received.

You will work with the copy editors on the team to develop standardized technical and grammatical style guides. These guides require leading a team or committee to review writing and editorial policies and guidelines, resolve style and editorial differences, and make recommendations.

The role requires an individual who can innovate, move quickly, and not be constrained by how things have been done before. The role also requires deep collaboration with content developers, subject matter experts, product managers, and senior-level leaders across multiple disciplines/functional roles. We are looking for an individual who thrives on empowerment and accountability.

The ideal candidate is a self-starter who is passionate about providing high-quality and accurate technical content to a global audience, customer-obsessed, team-oriented, able to work in a fast-paced environment and work independently under time constraints to meet deadlines.

The Localization Program Manager Will

This position is an exceptional opportunity for a creative, collaborative and highly motivated individual to manage localization projects from intake to translation delivery.
  • Coordinate with the team to develop efficient, scalable, reliable global processes for localization and translation.
  • Assist in creating a global style guide for all required documentation
  • Respond to requests and issues in a timely and effectively for clients and partners.
  • Work with the tech team to improve automated document creation.
  • Support and collaborate to implement creative solutions to improve the localization process.
  • Monitor and report localization projects health.
  • Closely connect with international partners and quality program to understand opportunities for improvement.
  • Collect customer requirements for program improvements.
  • Communicate localization requirements and issues clearly and effectively to different audiences.

Basic Qualifications
  • 2+ years of professional working experience in localization
  • 2+ years in a writing or developmental editing role
  • Fluent in German and English
  • Bachelor’s degree in project management, linguistics, writing or equivalent work experience.
  • Deliver high-quality content that is approved, accurate, complete, usable, discoverable, and conforming to the style guide.
  • Demonstrate strong communication skills, written and verbal.
  • Proven project management experience
  • Strong track record in implementing smart and efficient solutions
  • Self-starter with ability to manage multiple tasks in a deadline-driven environment
  • Personal initiative, flexibility, intellectual curiosity, and ability to work across functions
  • Ability to conceptualize, scope and execute projects, with strong bias for action and ability to priorities and meet deadlines
  • Experience communicating with technical and non-technical stakeholders at different levels
  • Demonstrate strong communication skills, written and verbal
  • Operate in new domains with little direction, be a self-starter, and handle ambiguity.
Preferred Qualifications
  • 5+ year of professional working experience in localization program management
  • Fluent in Italian
  • Experience with bi-directional design and localization a huge plus
  • Clear understanding of how languages can be affected by technologies and systems that involve multiple working parts
  • Technical knowledge of translation management and content management systems
  • Analyze, create, and test data driven scalable solutions to impact daily workflow processes
  • Help to articulate and drive forward cutting-edge innovations in our technology
  • Seek customer feedback to identify ways to improve the customer experience
  • Ability to manage own work with minimal oversight in a fast-paced, frugal environment with multiple stakeholders and changing priorities.

Company - Amazon Deutschland Servcs GmbH
Job ID: A1618946
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Plazo: 03-12-2024

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