Junior Account Manager

Contenido de trabajo

Who We Are

Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram , Twitter or Facebook .

Who You Are

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Junior Account Manager with previous experience in sales and customer facing roles.

What You’ll Do

As a Junior Account Manager you will develop sales activity within their assigned resellers by presenting solutions to existing and prospective clients. This position will develop a deep knowledge of all Geotab solutions, in order to support reseller technical needs and the reseller’s end customers.

How You’ll Make An Impact

• Maximize the opportunities available to our resellers by converting prospects into customers
• Maintain technical knowledge of the Geotab ecosystem and act as the subject matter expert (SME) to help resellers better understand the solutions available to their customer base.
• Leverage this knowledge to match prospect needs to product functionality in a product demonstration.
• Interact with inbound lead submissions via live chat or website; engage prospects and successfully demonstrate capabilities of Geotab.
• Provide thorough, timely, successful resolution to inbound inquiries from support case origin through to completion.
• Maintain organizational SLAs on inbound request.
• Develop an in-depth understanding of Geotab products, fleet purposes, needs, goals and objectives.
• Focus on continuous education to further develop within the firm.
• Coach and develop assigned reseller network on Geotab solutions via in-person meetings, platform training, webinars and participation in their customer calls and appointments.
• Develop and deliver presentations as requested and provide continuous training and via webinars and in person demonstrations.
• Assist the PAMs to gather key reseller and customer information and update Salesforce on a weekly basis.
• Manage a sales funnel through the utilization of data tools available with a focus on effective CRM usage.
• Work with the Sales Manager to proactively manage the number of resellers and customers in the pipeline in order to meet or exceed sales goals.
• Effort to meet and exceed both personal and team goals in net subscriptions.
• Gain knowledge, insight and understanding from the reseller network regarding customer needs/challenges.
• Align your product pitch to the reseller’s needs and core business.
• Participate in sales and channel development strategies to assist the company in optimizing information related to the industry and customer needs.
• Build company credibility, brand value, and trust within the assigned reseller network and their customer base.
• Maintain up-to-date knowledge of all Geotab products, marketplace products, technology platforms and industry trends that impact the reseller network.
• Support Geotab global strategic initiatives.
  

What You’ll Bring To This Role

• Post-Secondary Diploma/Degree or equivalent experience required.
• Diploma/Degree specialization in Business, Commerce, Engineering, Computer Science, or a related field highly valued.
• 1-3 years experience in technical sales.
• Exceptional verbal and written skills on a native German level and excellent verbal and written English skills.
• Dutch, Polish or Swedish would be a plus.
• Excellent verbal communication skills, including comfort with delivering presentations and training.
• Excellent written communication skills, able to document technology solutions in precise detail.
• Transportation industry knowledge, an understanding of fleet management and telematics preferred.
• Channel experience/knowledge preferred.
• Strong aptitude for understanding technical and business requirements.
• Strong skills in developing and maintaining client relationships.
• Highly organized and able to manage multiple tasks and projects simultaneously.
• Ability to translate technical solutions to meet customer requirements.
• Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides), Customer Relationship Management (CRM) tools.
• Entrepreneurial mindset and comfortable in a flat organization.
  

What makes our staff passionate about Geotab?

Work from home and flex working arrangements

Home office reimbursement program

Fantastic state of the art office

Electric vehicle purchase incentive program

Public transportation reimbursement Employer pension contributions

Subsidized fitness membership

Co-pay tuition reimbursement

How We Work

At Geotab, we understand that the world is always changing and that we need to change with it. Geotab has adopted a hybrid model for working, including a flexible work from home program, with the opportunity to work in our safe, clean offices. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Click here to learn more about what happens with your personal data.