Inside Account Manager Enterprise - Region North (f/m/d)

• Germany - North Rhine-Westphalia - Essen

• Germany - North Rhine-Westphalia - Essen

Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our customers, colleagues, communities, and the planet.

And we go big. No, not big—huge.

We’re not just a US$70 billion revenue Fortune Global 500 company, we’re one of Fortune’s Most Admired. We’re transforming the world through intelligent transformation, offering the world’s most complete portfolio of smart devices, infrastructure, and solutions. With more than 71,500 employees doing business in 180 markets, we help millions—not just the select few—experience our version of a smarter future.

The one thing that’s missing? Well… you...

Position Description

We are looking for a passionate and enthusiastic Inside Account Manager for our Enterprise Accounts in the region North (location: Essen). The Inside Account Manager will work collaboratively with the Key Account Manager and Hybrid Account Manager within one Team to manage all presales activities for a given set of Enterprise accounts. This position proactively works with the decision makers at our clients and internal stakeholders to provide support of sales opportunities and ensures the appropriate portfolio of Lenovo products, services and software is architected to solve our client’s business problems. This job role includes:

• Enthusiastic and strong will to win
• Provide, proactive follow-up, product information and overall account support via the telephone and email
• Work closely with Key Account and Hybrid Account Manager in the ongoing development of opportunities and management of existing accounts.
• Assist Key Account Manager and Hybrid Account Manager with customer requests and ongoing communication touchpoints that drive Customer Experience (CX)
• Act as the PC specialist by working directly with the customer for configurations to ensure meeting needs of customer along with updates on status
• Pipeline accuracy and weekly cadence reporting of forecast and opportunity management for customer tracking and identifying
• Strong communication skills and ability to influence customer decisions to close business
• Leverages technical sales team for complex configurations
• Works collaboratively with Account Managers for development of value proposition and solution roadmap
• Driver of pipeline accuracy and weekly cadence reporting of forecasting, opportunity management, customer tracking and identifying and confirming ongoing sales needs

Want to know about Lenovo’s culture? CHECK OUT this video and join the team!

https://www.youtube.com/watch?v=hU5Rr3gLEXA

Position Requirements

• 3-5+ years of experience aiding in solution-based sales
• Solid knowledge of the scope of Lenovo’s products and services
• High proficiency in executive level written and verbal communication skills
• Previous experience in a technology field or IT Industry is highly preferred; proven successful sales experience and contracts knowledge
• Previous experience with Dynamics 365, combined with strong Microsoft application skills
• Should learn and maintain in-depth knowledge of products and services, industry trends, and the competitive landscape
• Should maintain an understanding of sales processes, techniques and tools and use them appropriately
• Can differentiate offerings and articulate the Lenovo value proposition against the competition, to ensure the best potential to win in sales opportunities

What we offer

• A multitude of professional and personal development opportunities
• A very open and flexible work environment within one of the most forwarding thinking IT companies
• Very flat structures, fast decision-making processes and a constant focus on customer requirements
• An international team with a high focus on diversity & inclusion
• Attractive compensation package
• …and a lot of fun: We like to celebrate our successes!

Check out our Kununu profile if you would like to know more.

When applying for this position, please send your CV (including covering letter and references) via our Online-Tool. At Lenovo we are proud to be an equal opportunity company. This vacancy certainly applies for people with disabilities, too.

• Germany - North Rhine-Westphalia - Essen

• Germany - North Rhine-Westphalia - Essen