E2E Service Transition Expert (m/f/d)

☞ TKI Automotive GmbH

Ver: 215

Día de actualización: 07-10-2024

Ubicación: Wolfsburg Lower Saxony

Categoría: Administrativo / Oficinista / Asistente Ventas Tecnologías de la información Consultoría / Servicio al cliente IT - Software

Industria: Informationstechnologie

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Contenido de trabajo

We are CARIAD, an automotive software company and part of the Volkswagen Group. Our mission is to make the automotive experience safer, more sustainable, more comfortable, more digital, and more fun. Soon, we’ll be a team of more than 5,000 software developers and engineers, building the leading tech stack for the automotive industry and creating a unified software platform for over 10 million new vehicles per year.

We’re looking for talented, digital minds like you to help us create code that moves the world. Together with you, we’ll build outstanding digital experiences and products for all Volkswagen Group brands that will transform mobility. Join us as we shape the future of the car and everyone around it.

YOUR TEAM

The delivery of Mobile Online Services requires the collaboration of internal and external partners within a complex ecosystem. As part of Service Operations youbelong to a team with the responsibility for the daily operations of the Mobile Online Services. You will be responsible for the coordination and quality assurance of the service transition by the agile teams to the support organization.

WHAT YOU WILL DO

  • Coordination of activities for the E2E service transition in a global environment in cooperation with other brands, suppliers and agile teams
  • Consulting and training of members from agile teams with regard the transition process
  • Reviewing and releasing transition work products
  • Create status and progress reportis
  • Plan, coordinating and executing live demos in collaboration with process partners
  • Conduct continuous improvement activities including lessons learned workshops

WHO YOU ARE

  • Degree in economics, business administration, computer science or related field,
  • Several years of work experience (5+years) in Digital Services and/or IT Service Management
  • Advanced knowledge of agile methods and IT service management
  • Analytical thinking and structured and proactive work behavior
  • Fluent in German and English
  • Openness to work comfortably in a constantly evolving environment and with agile methods, affinity to mobility and connection services

NICE TO KNOW

  • 35-hour weeks
  • Mobile work
  • Company pension plan
  • Annual professional development
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Plazo: 21-11-2024

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