DataCenter(H&F support)

Location :Hamburg, German

English & Preferably Local Language •6+ years of experience in Data Center Infrastructure Management Good to have - Job Skills/Knowledge: •5+ years use of industry standard test equipment •Knowledge of AC/DC electrical theory •Strong troubleshooting and root cause analysis skills •Professional business communication and interpersonal skills •Effective organizational skills and attention to detail •Leadership and Team experience •Mission Critical Data Center Facility Maintenance Meets physical demands of the position including: •Lift and handle up to 50 pounds •Bend, stoop, and stretch as required for placement and retrieval of datacenter devices, materials, or equipment •Work under a raised data center floor •Climb ladders (up to a 16 feet) to reach plenum spaces

The Job: Provide Hands & Feet support services which are tracked through Service Now tickets. This includes, but is not limited to the following services: •Equipment Rack and Stack •Cable, terminate, and dress fiber or copper network cabling •Assist with the diagnosis of hardware and software •Power cycling of customer equipment •Perform cabinet/cage audits •Blade/Card, Memory, Hard Drive, and Transceiver installations or removal •Testing and troubleshooting of copper and fiber optic circuits •Perform migrations of equipment, power, or networking devices •Shipping and Receiving of packages •Oversee and maintain the Access Control System for the facility •Maintain the DVR and CCTV cameras for the facility •Help Security administer badges for internal and external customers •Receive, install, and test customer and internal cross connects of copper and fiber optic interconnections •Provide timely customer and internal updates using a computer based ticketing system •Receive, log, and store internal packages •Perform and document inventory verification/counts. •Perform infrastructure builds •Perform DC power installations per Facility Engineering design specifications •Monitor and report on Mechanical HVAC systems •Monitor and report on Critical Power Systems •Maintain overall Data Center cleanliness and appearance •Work flexible shift schedules •Provide rotational on-call coverage •Report to the facility within a 1 hour average for emergency outage assistance