Commercial/ Account Manager

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.

As a member of our team, you’ll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It’s a colorful world - make your mark by joining the BIC team today.

Reporting to Sales Manager Cluster Central Europe, as a Commercial/ Account Manageryou will be responsible for achieving maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling the company’s products and/or related services and securing new business accounts/customers.

Main responsabilities:

• Promote/sell/secure orders from existing and prospective customers through a relationship-based approach

• Demonstrate products and services to existing/potential customers and assists them in selecting those best suited to their needs

• Develop the market share of BIC products, (B2B) based on fixed goals and accomplishing sales targets

• Focus on establishing working relationships with existing customers (visiting or by phone) and develop the distribution of BIC products in line with sales policy

• Ensure future business through constant and complete prospecting within the sales area

• Provide information on our range, pricing, promotions; developing & follow up promotion plans in area

• Introduce new products & developing penetration in market

• Manage the budget per customer and ensure maximum optimization of the budget & and implementing measures to correct budget deviations

• Communicate with other departments such as Marketing & Customer Service: be alert to changes in the local market and signals coming from end users, customers and buyers and competitor activities

• Work following an optimized routing plan in line with the cycle planner as agreed with the line manager; weekly planning system and daily reporting method through Siebel)

• Report directly to Sales Manager, inform him/her about your activities, results and experiences on the field, actively provide feedback on Market, Competitors activities & key customers’ needs

• Follow up complaints & returns from Customers to react & build action plan to smooth the impact on the business

• Prepare every visit accurately considering main topics to understand from the customer: Turn Over with BIC, Turn Over as Business, Main product families interest…questions to explore new opportunities & needs from the customer

• When needed, deploy training for Customers’ Sales Force, giving advice & support to promote our products in the Market

  
  

KPI’s:

• SAF Sales evolution (volume and value)

• Complaint rates

• Area Budget and P&L results

• Customer Satisfaction rate

  
  

Qualifications:

• 5 years’ experience as Sales Representative

• Native German and fluent in English (Spoken and written)

• PC knowledge: Word, Excel and Power Point

• Customer focus and drive for results

• Strong planning and organization skills

• Solid interpersonal and communication skills

• Specific sales training will be an advantage

  
  

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means