Error/Defect Management

View: 184

Update day: 24-10-2024

Location: Bochum North Rhine-Westphalia

Category: Other

Industry: Information Technology Services Computer Software Automotive

Position: Mid-Senior level

Job type: Full-time

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Job content

What You Will Do

Host defect review board with customer and project team.
Streamline defect inflow/outflow with ticket prioritisation
Create and manage defect metrics to various Project Teams and customer at a designated cadence
Follow SLA with defect analysis / RCAs as defined by quality management
Development and maintenances of custom tools/scripting between customer defect management process and project defect management process.
Automate defect metric collection using Excel macros

What you need

Bachelor’s Degree in Engineering or related field and 5+ years of relevant work experience in similar technical roles
Experience working in customer facing roles
Excellent communication, organization and teamwork skills
Knowledge of developing embedded and/or application software
Programming skills in Python/Shell
Excellent knowledge in Excel - Macros/Charts and working with huge data
Fluent English language skill is mandatory. Good German knowledge (B1) is required

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