Department Manager (m/w/d) H&M HOME

☞ H&M

View: 257

Update day: 07-10-2024

Location: Munich Bavaria

Category: Sales

Industry: Apparel & Fashion Internet Retail

Position: Mid-Senior level

Job type: Full-time

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Job content

H&M HOME

Department Manager To H&m Home Concept Store

KAUFINGER STR 8, MUNICH

Do you want to be a key player in building a world-class interior brand? Are you passionate about customer service and ready for an exciting challenge in one of the H&M HOME Concept Stores? Then you might be the one we are looking for!

At H&M Home, our purpose is to make it possible for our customers to create a modern and inspiring home. Our vision is to be a credible world-class interior brand, and here YOU have a very important role as a leader. We will reach our vision by being brave, daring to test ideas, learning from experiences and getting new insights. In everything you do, our customers should always be top of mind.You have the vital role to create an outstanding and inspiring shopping experience for our customers every day.

The role as Department Manager (DM)

Your Responsibilities Are Divided Into Five Parts

As an DM, you report directly to the Store Manager. You are a leader in the store who empowers the team by coaching and developing them to increase sales, maximise profitability and deliver the best customer experience. You also create inspiring presentations of our products as well as take care of all and administrative cash handling and operational practices in the store.

Customers, Colleagues, Visual Presentation, Planning and Procedures & Routines. You are an ambassador for the brand and together with the team you strive to exceed customer expectations and drive selling on the sales floor, that’s where it all happens!

Your Responsibilities

The job of a n DM comes with lots of responsibility – and lots of fun. Your to-do list includes:
  • You are passionate about our customers and your top priority is always to give excellent customer service .
  • You lead by example and always prioritize our customers.
  • You train and coach the store team in commercial, visual and administrative routines.
  • You use store reports and other analytical tools to take active commercial decisions to increase the selling and maximise profitability.
  • Together with the team you make inspirational presentations with our interior products.
  • Ensure the team follows all health & safety, store operations and customer service expectation routines.
  • Ensure the product flow in the store is always optimal through the delivery process and replenishment.
  • You perform daily, weekly and monthly administrative routines (reporting, cash handling, payroll).
  • You work in accordance with H&M HOME standards and local legislation with health & safety and security routines.
Your profile

Your Personal Qualities Also Include

We are looking for a strong and passionate leader who thrives in a fastmoving environment full of customers to please, employees to guide and high-set business goals to reach.
  • A passion about customer service and people.
  • A great drive and a result driven attitude.
  • Interior interest and trend awareness, you have experience in visual presentation & interior styling.
  • Being well-organised and able to cope with a large workload.
  • A positive and coaching attitude, and a willingness to learn and improve.
  • An entrepreneurial approach, where you think outside the box.
  • A2 level of English is mandatory to communicate with all levels in the business.
Application

Are you our next Department Manager? Apply by submitting your CV and Cover letter to as soon as possible, but no later than 16 August 2021

We welcome your application!
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Deadline: 21-11-2024

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