Sales Support Specialist (m/f/d) – Instrumentation

Jobinhalt

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

Write the next chapter of your ABB story.

This position reports to

Sales Manager South

Your role and responsibilities

In this role, you will play a key part in assisting the sales team by preparing technical and commercial proposals for our products. Your strong technical and market knowledge will enable you to provide customers with efficient and effective solutions, ensuring their needs are met throughout the proposal process. Each day, you will serve as a critical technical resource and primary point of contact for customers within your assigned area, supporting the team in delivering optimal results.

The work model for the role is: hybrid

This role contributes to the Process Automation - Measurement & Analytics division, specifically within the Instrumentation Business Line, located in Hanau-Grossauheim, Germany. Main stakeholders include internal teams and customers in this region.

You will be mainly accountable for:

• Prepare formal technical and commercial offers, including clear contract terms, while assisting sales colleagues in specifying optimal, cost-effective solutions to meet customers’ needs.
• Acting as a primary point of contact for customers, providing technical advice and solutions to inquiries from customers, channels, and Sales Specialists regarding products, systems, and applications, and supporting product presentations, meetings, and negotiations.
• Conduct analytical and diagnostic studies to determine the optimal technical solutions for customer needs, addressing complex inquiries and providing vital information for risk assessments.
• Monitor customer needs and competitor offerings through market intelligence, develop and maintain new sales opportunities, resolve specific customer issues, and ensure achievement of targets, including orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
  
  

You’ll become part of a dynamic and talented team where your skills will have the opportunity to excel.
Qualifications For The Role

• You are highly skilled in SAP and web-based working, and have a strong understanding of the process automation market.
• You have at least two years of experience in a similar position or with similar products, demonstrating your expertise in the field.
• You possess an in-depth technical background, ideally with a qualification in industrial engineering, electrical engineering, or building services engineering.
• You are fluent in both German and English, with excellent written and spoken communication skills.
• You are self-motivated, curious, and passionate about learning new technologies, and you thrive in a collaborative, solution-focused environment.
  

Benefits

• Retirement plan
• Employee Assistance Program
• Flexible work practices
• Wellbeing program
• Employee Share Acquisition Plan
  
  

More about us

The Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division’s portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing ‘before’ and ‘after’ values, enabling efficient operations and environmental sustainability through measurement.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

ABB is able to offer you an interesting role within a highly motivated team, together with open communication structures. On the basis of a personal, practice-oriented induction programme, you will be given the opportunity to acquire the confidence needed to work independently and self-reliantly within your assigned area. Even after the joining phase, ABB offers a wide range of individual career development opportunities and supports you in realising your career goals with targeted training measures. At ABB you will find an attractive working environment in all phases of life - including mobility services such as bicycle leasing, policies for sabbaticals and home office, the ABB children’s vacation camp and taking care of family members.

Interested in joining our team? We are looking forward to receiving your complete application through our online tool. In the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG

Your contact is: ABB PersonalDirekt

+49 (0) 621 381 3500

ABB Data Privacy Statement:

https://new.abb.com/privacy-notice/candidate
92069682