Instructional Designer – Customer Education

Adjust is the mobile marketing analytics platform trusted by growth-driven marketers around the world, with solutions for measuring and optimizing campaigns and protecting user data. Adjust powers thousands of apps with built-in intelligence and automation, backed by responsive global customer support.

In 2021, Adjust was acquired by AppLovin, a leading marketing software company providing developers with a powerful, integrated set of solutions to grow their mobile apps.

Your role:

We are looking for an Instructional Designer – Customer Education to join our Learning & Development department, to assist in the design and development of our e-learning training programs at Adjust, primarily focused on teaching clients about the multi-faceted and ever evolving Adjust product.

Your responsibilities:

• Work closely with the Customer Education Lead, Product Knowledge Managers and Instructional Designers to analyse, design and develop the best possible learning experience for clients – at basic, mid and advanced learning levels
• Skilfully perform learning needs analysis to create targeted and engaging learning solutions
• Design highly effective e-learning based training material including graphics, interactive videos, animations, tutorials etc.
• Work closely with subject matter experts to transform complex technical content into easily digestible learning content or media, empathising with and tailoring to client learning journeys
• Simultaneously manage projects with tight deadlines and time-critical deliverables through their entire life cycle
• Continuously analyse all feedback to ensure content, graphics, videos etc are updated and enhanced on a regular basis, to meet learner needs and high standards

What you bring:

• Proven experience in Instructional Design (Instructional Design portfolio is a prerequisite)
• Excellent knowledge of learning theories and instructional design models (e.g. ADDIE)
• Excellent knowledge of course development and Learning Management system like Intellum or Articulate 360
• Lesson and curriculum planning skills
• Basic HTML knowledge
• Capability to write instructional texts and audio/video scripts
• Visual design skills (Photoshop, Illustrator) and ability to storyboard
• Excellent oral and written communication skills
• Ability to multitask and prioritize tasks
• Ability to work individually as well as in a team

What’s in it for you:

• Opportunity to make an impact on the ad-tech industry working for a forward-thinking leader in the space
• International, diverse teams with a strong focus on transparency, feedback and fun
• Education budget for ongoing professional development & continuous learning
• A three-week onboarding program like no other, where you’ll learn the ins-and-outs of our product
• Flexible, family-friendly work schedule and vacation policy
• Childcare program, paid parental leave
• Free language classes
• Additional private health insurance
• Company Pension Plan with 40% employer contribution
• Discounted Gym Membership with Urban Sports Club
• Mental health support with qualified therapists
• WFH program with remote online events (workouts, coffee chats, team events, games, etc.)
• Relocation and visa assistance

More details about our company culture and perks can be found on our career page, or have a sneak peek of our office in Berlin.

Interested? Let’s Talk!