Instructional Designer – Customer Education

Adjust

Aussicht: 160

Update Tag: 22-10-2024

Ort: Berlin

Kategorie: Beratung / Kundenservice

Industrie:

Loading ...

Jobinhalt

Adjust is the mobile marketing analytics platform trusted by growth-driven marketers around the world, with solutions for measuring and optimizing campaigns and protecting user data. Adjust powers thousands of apps with built-in intelligence and automation, backed by responsive global customer support.

In 2021, Adjust was acquired by AppLovin, a leading marketing software company providing developers with a powerful, integrated set of solutions to grow their mobile apps.

Your role:

We are looking for an Instructional Designer – Customer Education to join our Learning & Development department, to assist in the design and development of our e-learning training programs at Adjust, primarily focused on teaching clients about the multi-faceted and ever evolving Adjust product.

Your responsibilities:

  • Work closely with the Customer Education Lead, Product Knowledge Managers and Instructional Designers to analyse, design and develop the best possible learning experience for clients – at basic, mid and advanced learning levels
  • Skilfully perform learning needs analysis to create targeted and engaging learning solutions
  • Design highly effective e-learning based training material including graphics, interactive videos, animations, tutorials etc.
  • Work closely with subject matter experts to transform complex technical content into easily digestible learning content or media, empathising with and tailoring to client learning journeys
  • Simultaneously manage projects with tight deadlines and time-critical deliverables through their entire life cycle
  • Continuously analyse all feedback to ensure content, graphics, videos etc are updated and enhanced on a regular basis, to meet learner needs and high standards

What you bring:

  • Proven experience in Instructional Design (Instructional Design portfolio is a prerequisite)
  • Excellent knowledge of learning theories and instructional design models (e.g. ADDIE)
  • Excellent knowledge of course development and Learning Management system like Intellum or Articulate 360
  • Lesson and curriculum planning skills
  • Basic HTML knowledge
  • Capability to write instructional texts and audio/video scripts
  • Visual design skills (Photoshop, Illustrator) and ability to storyboard
  • Excellent oral and written communication skills
  • Ability to multitask and prioritize tasks
  • Ability to work individually as well as in a team

What’s in it for you:

  • Opportunity to make an impact on the ad-tech industry working for a forward-thinking leader in the space
  • International, diverse teams with a strong focus on transparency, feedback and fun
  • Education budget for ongoing professional development & continuous learning
  • A three-week onboarding program like no other, where you’ll learn the ins-and-outs of our product
  • Flexible, family-friendly work schedule and vacation policy
  • Childcare program, paid parental leave
  • Free language classes
  • Additional private health insurance
  • Company Pension Plan with 40% employer contribution
  • Discounted Gym Membership with Urban Sports Club
  • Mental health support with qualified therapists
  • WFH program with remote online events (workouts, coffee chats, team events, games, etc.)
  • Relocation and visa assistance

More details about our company culture and perks can be found on our career page, or have a sneak peek of our office in Berlin.

Interested? Let’s Talk!

Loading ...
Loading ...

Frist: 06-12-2024

Klicken Sie hier, um sich für einen kostenlosen Kandidaten zu bewerben

Anwenden

Loading ...