F&B HOST / HOSTESS - CHINESE SPEAKING

Are you fluent in Mandarin and passionate about providing exceptional dining experiences to discerning guests? Do you aspire to work in a luxurious tropical paradise renowned for its breathtaking beauty and world-class hospitality? We are seeking a highly skilled and customer-focused Chinese-Speaking F&B Host/Hostess to join our prestigious luxury brand resort in the captivating Maldives.

Position: Chinese-Speaking F&B Host/Hostess
Location: Maldives

Job Responsibilities:
As a Chinese-Speaking F&B Host/Hostess, you will play a vital role in ensuring a seamless and memorable dining experience for our Chinese-speaking guests.

Your key responsibilities will include:

• Greeting and warmly welcoming Chinese-speaking guests as they arrive at our restaurant, providing personalized attention and ensuring their immediate comfort.
• Assisting guests with seating arrangements, taking into account their preferences and any special requirements they may have.
• Presenting menus and providing detailed explanations of dishes, ingredients, and preparation techniques in fluent Mandarin.
• Recommending food and beverage pairings based on guests’ preferences, ensuring a memorable and satisfying dining experience.
• Assisting guests with ordering, answering questions, and offering suggestions to cater to their individual tastes and dietary restrictions.
• Coordinating closely with kitchen and waiters to ensure smooth service and timely delivery of food and beverages.
• Anticipating and addressing guests’ needs throughout their meal, promptly attending to any requests or concerns.
• Maintaining a thorough knowledge of the menu, including daily specials, seasonal offerings, and unique culinary creations.
• Upholding the highest standards of professionalism, etiquette, and service excellence to create a remarkable dining experience for our guests

Qualifications and Skills:

To excel in this role, you should possess the following qualifications and skills:

• Fluent Mandarin language skills are essential, with strong proficiency in English as well.
• Previous experience as a host/hostess or in a guest-facing role within the F&B industry, specifically catering to Chinese-speaking guests, is highly preferred.
• Exceptional interpersonal and communication skills, with the ability to connect genuinely with Chinese-speaking guests and create a welcoming atmosphere.
• Strong organizational skills and attention to detail to manage seating arrangements and guest preferences effectively.
• Passion for food and a good understanding of Chinese culinary preferences and dining etiquette.
• Flexibility to work in a fast-paced environment and adapt to varying guest demands.
• A positive attitude and willingness to go the extra mile to exceed guest expectations.
• Familiarity with various types of cuisine and the ability to confidently describe and recommend dishes to guests.
• Flexibility to work in shifts