Customer Service Representative (m/f/w) – limited to one year

☞ Covestro

Aussicht: 238

Update Tag: 24-10-2024

Ort: Leverkusen North Rhine-Westphalia

Kategorie: Beratung / Kundenservice IT - Software

Industrie: Chemicals

Position: Associate

Jobtyp: Full-time

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Jobinhalt

We are Covestro. We are curious. We are courageous. We are colorful. We refined Chemical material solutions with game-changing products. Let us empower you to push boundaries. Join us and our 18.150 colleagues now and together we will make the world a brighter place.

What We Offer

The CCO (Chief Commercial Officer) Community has responsibility for innovation management, supply chain management, Central Marketing and the commercial activities of our Covestro business units.

The position is based in the SC&L EMLA division and is a platform for supply chain tasks in the Europe, Middle East, Latin America and Africa region. One of the key tasks is the process responsibility and continuous improvement of the Order-to-Cash (OtC) process.

Your Tasks
  • You are responsible for order acceptance, processing and tracking, including exception management of all order forms and the coordination of customer inquiries
  • You maintain written and telephone contact with our international customers
  • The creation of invoices and credit notes as well as the processing of complaints are your responsibility
  • You always work closely with the internal interfaces logistics, production planning and sales
  • Continuous work and process improvement, active participation in team QRMs, analysis of process disturbances based on established KPIs and the creation and editing of CI cards and standard documents (lean documentation) are also part of your tasks
What You Offer
  • You have successfully completed a commercial apprenticeship
  • You have already gained several years of professional experience in the area described, preferably in the B2B environment
  • You have very good knowledge of MS Office, SAP-SD and SAP-CRM/C4C
  • You are characterized by a distinctive communication and teamwork ability
  • Fluent German and English language skills are required
For a first contact by phone, please contact Ms. Laura Popp, phone +4921460096609.

YOUR APPLICATION

Are you curious, courageous and colorful as we are? If so, we can offer you exciting career opportunities. We look forward to receiving your application including a cover letter, your resume, certificates as well as your salary expectations and your notice period. Become part of our Team - apply now!

Anyone who wants to contribute to a better world with Covestro can also expect a lot.

We want you to feel at home at Covestro. To feel you’re treated fairly and transparently. That means financial security, a healthy work-life balance and generous benefits.

Specifically, it means for us: flexible working hours, the compatibility of family and work, active health promotion and the ability to convert part of your salary into long-term or retirement savings. And that’s not all.

Sounds exciting? Find out more about Covestro and our benefits here:

https://www.career.covestro.de/de/about-covestro/covestro-as-an-employer/employee-benefits

Contact Us

www.covestro.com

Covestro welcomes applications from all individuals, regardless of racial or ethnic origin, skin color, nationality, religion, philosophy, gender, age, disability, appearance or sexual identity. We are committed to treating all applicants fairly and avoiding discrimination.
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Frist: 08-12-2024

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