Complaint Manager Global (f/m/d)

☞ STADA Group

Aussicht: 226

Update Tag: 22-10-2024

Ort: Bad Vilbel Hesse

Kategorie: Qualitätssicherung / Qualitätskontrolle Produktion / Betrieb Merchandising / Einkauf / Lieferkette

Industrie: Chemical Manufacturing Pharmaceutical Manufacturing

Position: Associate

Jobtyp: Temporary

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Jobinhalt

What you can expect:

  • You create and maintain GMP and quality documents
  • Investigation review and approval as well as final approval and risk classification of quality customer complaints for German Commercial Complaints and all other complaints
  • You create German Commercial Complaint business reviews, analysis of complaint statistics and trend assessments
  • Coordination of German commercial CAPAs resulting out of quality customer complaints in collaboration with Quality teams of Internal manufacturing sites and ESO teams
  • You communicate with manufacturers and affiliates for clarification of investigation as well as measures resulting from quality customer complaints
  • Communication with authorities and customers in regard to complaints
  • Support for evaluating possible system improvements and integrating STADA process requirements into the system

Who we are looking for:

  • University degree, diploma in the area of Science
  • Knowledge obtained in a similar role in QM / QA in the pharmaceutical industry
  • Understanding and experience of Supply Chains is an advantage
  • Appropriate competence and experience as well as strong knowledge of Good and Manufacturing Practice (GMP).
  • Strong MS-Office and Databases-skills
  • English and German fluent in speaking and writing

What we offer:

  • An open corporate culture with fast decision-making processes and a lot of potential for your personal development
  • Individual development and training opportunities
  • Flexible working hours and mobile working (depending on the job profile)
  • Job ticket for the RMV region and Job Bike
  • Childcare allowance
  • Health-promoting offers such as Qualitrain or the STADA Gym (free of charge)
  • Numerous additional benefits covered by collective bargaining agreements such as "future payment" for employees, group accident insurance, supplementary pension scheme and chemical industry pension fund
  • And much more...

We look forward to receiving your application via our career portal. At jobs.stada.com you will also find numerous other job opportunities, as we are always looking for motivated talents who can strengthen our team with their expertise and personality. Do you have further questions? Then please reach out to recruiting@stada.de. Would you like to know whether our STADA values are a good fit for you? Test it in just 2 minutes with our value game

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Frist: 06-12-2024

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