AAS-C001726 - Support Voice Tech (NS), Ulm DE - Fri 3rd Sept (Relaunch)

☞ EMW, Inc.

Aussicht: 200

Update Tag: 07-10-2024

Ort: Ulm Baden-Württemberg

Kategorie: IT - Software

Industrie: Information Technology Services Defense & Space Government Administration

Position: Entry level

Jobtyp: Full-time

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Jobinhalt

Please note that this the relaunch of RFQ C001578.

Please be aware that the requirement is ONSITE at Ulm, DE:

Wilhelmsburgkaserne, Geb 19

Stuttgarter Straße 199

89081 Ulm

DEADLINE DATE: FRIDAY 3rd SEPTEMBER 2021

Requirement Title: Support Voice Technician

Equivalent NATO Grade: B/46

IWCWork Location: Ulm, DE- Wilhelmsburgkaserne, Geb 19 Stuttgarter Straße 199 89081 Ulm

Required Start Date: 11-OCT-2021

Total Scope of the request (hours): 418

Required Security Clearance: NATO Secret
  • The Technician will provide remote fault diagnosis, carry out routine maintenance of the static Voice infrastructure, management appliances, and support other NATO Voice and VTC equipment.
  • Working as part of a team the Support Voice & VTC Technician will need to be comfortable at times working in shifts to create, report, track and close Voice & VTC tickets and be able to assist in the logistic and asset management of voice & VTC services equipment across NATO’s international locations.
Requirements
  • Required Security Clearance: NATO Secret
  • A focus on delivering results, meeting customer expectations and able to adapt to, and respond to change.
  • Creating collaborative networks with peers internally and externally is important to you and for your success in this role.
  • At least 4 years’ operation and configuration experience of Cisco Call Managers and Call Mangers Express;
  • At least 4 years’ operation and configuration experience of Poly VTC Endpoints;
  • At least 4 years’ operation and configuration experience with audio and video systems, such as monitors, projectors, microphones, camera’s;
  • At least 4 years’ operation and configuration experience with audio and video standards, such as HDMI, DVI, RCA;
  • At least 4 years’ operation and configuration experience of Cisco Unified Border Elements;
  • Good knowledge of protocols and standards utilized in VoIP and Unified Communications; SIP, TLS, MGCP, H.323, RTP (incl. G.711, G.729 codecs), and other similar standards;
  • At least 4 years’ experience with deployment and configuration of VoIP solutions including Call Managers, management appliances and endpoints;
  • Experience with deployment and configuration VoIP equipment integration with Unified Communications solutions such as Microsoft Skype for Business;
  • Experience with deployment, testing and evaluation of communications gateway Session Border Controller; Cisco CUBE;
  • An understanding of the classic Telecommunication technology including TDM;
  • Ideally have experience with Cisco Call Centre Express (UCCX)
  • Ideally have experience with VMWare virtualization technologies
  • Ideally be familiar with military voice and data systems;
  • Ideally be familiar with non- Poly VTC Endpoints
Benefits

Required Security Clearance: NATO Secret
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Frist: 21-11-2024

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