Customer Service Specialist (w/f/m)

☞ Euro London Appointments

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Update day: 22-10-2024

Location: Munich Bavaria

Category: Administrative / Clerical / Assistant Sales

Industry:

Job type: Vollzeit

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Job content

Tasks

  • You will be the authoritative point of contact for our customers and sales forces for all matters related to customer order processing.
  • Among other tasks, you will gather all information necessary to fill a variety of customer orders and ensure they are processed professionally.
  • You will confirm and meticulously monitor delivery dates in close collaboration with production scheduling, logistics and dispatching staff at our plant in Hungary.
  • You can handle credit memos, debit notes, invoices and charges and you will play an active role in coordinating return shipments and after-sales quality complaints.
  • You can be entrusted to report on sales, backlog and deliveries and analyze incoming customer forecasts.
Requirements

  • You have earned formal qualifications in business by way of an apprenticeship or traineeship and have ideally completed advanced professional training, for instance, a Business Administration training program.
  • You have enriched this fundamental skill set with some initial professional experience in Inside-Sales or Customer Service with a multinational organization, preferably in the electronic semiconductor market industry.
  • You are quick to understand business processes and have a basic grasp on bookkeeping.
  • You are skilled in the use of MS Office and SAP R/3 SD.
  • You have a fluent command of spoken and written English as well as German.
Be part of a motivating company culture where flat hierarchies and quick decision-making are realities rather than wishful thinking. Work in an agile and flexible Customer Service team and be an important interface for our valued customers. My client is committed to ensuring that all employees, at all levels, feel supported, feel a sense of belonging, and are equally invested in the success of our shared work. This starts with ensuring that we draw the most talented people from all backgrounds. We believe that diversity, equity, and inclusion are key principles for the successful operation of any business, especially ours.

If you have any further questions, please do not hesitate to contact me at 089-232395822.
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Deadline: 06-12-2024

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