Customer Service Representative

☞ Connect44

View: 156

Update day: 07-10-2024

Location: Hamburg

Category: Consulting / Customer Service

Industry:

Job type: Festanstellung

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Job content

I’m recruiting for a German speaking Customer Representative in Hamburg. With excellent verbal communication skills and MS office experience. Working on a shift basis.

I’m recruiting for a German speaking Customer Representative in Hamburg. With excellent verbal communication skills and MS office experience. Working on a shift basis.

Role:

  • Telephone customer support BUT: No classic call center awaits you and no sale!

  • Receiving phone calls and answering e-mails on the subject electromobility

  • Telephone support for customers at e-charging stations or with e-scooter sharing

  • Documentation of customer concerns in the database

Key Skills:

  • Ideal but not a must: experience in a call center or in customer service

  • Good knowledge of German

  • Professional telephone manner.

  • Competent Windows/Microsoft Office product knowledge.

  • Have a will do attitude being able to think on their feet

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Deadline: 21-11-2024

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