Administrative Assistant/Customer Service Representative

☞ Medium Knowledge Concepta

View: 117

Update day: 17-10-2024

Location: Berlin

Category: Administrative / Clerical / Assistant Human Resources R & D Part-time

Industry: Computer Games Human Resources Services Market Research

Position: Entry level

Job type: Part-time

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Job content

We seek a highly organised and detail-oriented Administrative Assistant/Customer Service Representative to join our team. This position is remote, so you can work from anywhere with a stable internet connection.

Responsibilities

  • Answer customer inquiries through email, chat, or phone calls in a timely and professional manner
  • Resolve customer complaints and issues with a positive attitude
  • Process customer orders and ensure accurate and timely shipment
  • Manage customer accounts and maintain accurate records
  • Provide administrative support to the team as needed, including scheduling appointments, preparing reports, and maintaining databases

Requirements

  • Excellent written and verbal communication skills
  • Ability to multitask and prioritise tasks effectively
  • Proficient in Microsoft Office and other relevant software programs
  • Strong attention to detail and organisational skills
  • Prior customer service experience preferred

If you are passionate about providing excellent customer service and are interested in working remotely, we encourage you to apply for this position. We offer a competitive salary and benefits package and opportunities for growth and advancement within the company.
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Deadline: 01-12-2024

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